Welcome to our new series: Fiix Customer Voices, where we’ll be showcasing captivating CMMS and maintenance stories from Fiix users just like you. Get inspired by discovering how other Fiixers are leveraging Fiix CMMS and driving real results in their maintenance program!
Bush Brothers & Company has been manufacturing pantry staples for over a century, but they’re best known for their iconic baked beans. At their Augusta, Wisconsin plant, a new chapter began when Anthony Peterson (@auapeter) stepped into the role of Maintenance and Reliability Manager.
By aligning maintenance techs, management, and operations from the start, Anthony led a smooth and successful Fiix CMMS implementation at the Augusta plant. His leadership earned him the Peak Performance Award at Fiix Forward 2025, recognizing the team's impressive results—including an 85% maintenance efficiency rating and a 97% on-time work order score.
Watch: Anthony Peterson from Bush Brothers
Don’t have time for a video? Here’s the Bush Brother’s story at a glance.
Challenges
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Finding the right fit: Bush Brothers needed a flexible CMMS that could grow with them and support a long-term maintenance strategy.
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Team alignment: Previous software implementations had struggled due to limited involvement from key stakeholders. This time, buy-in from maintenance, operations, and leadership was key.
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Complex operations: Managing thousands of assets across a full-spectrum production line meant the solution had to be easy to use and scalable.
Key Stats
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6,400+ assets
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161 users and counting
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97% time-based work orders
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85% maintenance efficiency rating
Solution
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Fiix CMMS: Chosen for its ease of use, flexibility, and potential to support long-term growth.
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Collaborative implementation: With support from Fiix Professional Services, the team aligned on asset hierarchies, naming conventions, and parts management from the start.
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Empowered technicians: Maintenance staff gained the ability to manage PMs, work orders, and asset data independently, improving ownership and accountability.
Results
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Improved visibility: Work orders, PMs, backlog, and asset history became accessible from anywhere, streamlining day-to-day operations.
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Efficiency gains: The plant reached an 85% maintenance efficiency rating and a 97% on-time work order score, with a new goal of surpassing 90%.
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Future-ready: With access to Fiix’s latest tools, the team is laying the groundwork for predictive maintenance and continued performance improvements.
Bush Brothers’ journey is an excellent example of thoughtful leadership and the right technology can drive real results.
We hope this story inspires you level up your own maintenance strategy.
Questions? Comments? Have your own CMMS stories to share? Drop them below!
