News & Updates
Get updates on Fiix, our community and share what's going on within the maintenance industry
Good Afternoon Everyone, Just wanted to take a moment to introduce myself, my name is Demetrius Thompson and I am the facility manager here at Blue Cross Blue Shield in Richardson Texas. Recently I have been learning about Fiix and the opportunities to ensure all of my facilities in DFW are up to par. Thank you for allowing me to join your group and I look forward to learning about necessary updates and corrective measures.
The month of January marks the two-year anniversary of The Fiixers community! It’s been a wild ride as we’ve grown from a simple vision to connect maintenance professionals to a dynamic community of over 1,500 Fiix CMMS champions in 137 countries.Thank you for being a part of The Fiixers!To celebrate, we’re holding a contest. Entering is simple. Just reply to this thread with your answer to the question: What was your biggest win with Fiix in 2022? Here are a few guidelines to help you craft your answer:What problem were you trying to solve?How was Fiix used as part of the solution?What was the result? How do you win?The three answers to get the most likes from other members will each win a prize pack, so be sure to get in there and 👍 the ones that made an impressive impact. We hope these answers also inspire other members with new ideas of what they can achieve using Fiix.Okay, with that out of the way, now on to the important stuff… the prize pack. We’ve got an assortment of Fiix br
This week we're shining the spotlight on Andrés 🔦. A fun fact about him is that he loves to bake bread 🍞. “A few years ago I felt all my work and hobbies involved a computer, and that I needed to be able to be good at something more tangible,” he said. “Baking bread is a great way to take a break, and something in your back pocket to contribute something great to any potluck without too much work.”Gluten aside, read on to get to know Andrés ⬇️.❓What motivates you?✨Having a challenge to solve. I tend to go down a rabbit hole whenever there is a question to answer, especially if it's something that people think can't be done but there’s still an optimistic "what if..." to explore.❓Tell us something fun that you do in your spare time.✨ I like fixing things. We recently bought a house and it feels like there is a never-ending list of small things to do, but if I can choose I prefer to work on fixing a bicycle .❓What do you love about your role/the work that you do?✨ Helping others get th
This week we're shining the spotlight on our Account Executive, Liam. A fun fact about him is that he’s a huge movie fan: his personal favorite is The Talented Mr. Ripley (we’re curious to hear yours – share it in the comments below). Read on to get to know Liam. ➡️❓What motivates you?✨Working with an amazing and talented team leads me to constantly learn new things and grow as a Fiixer!❓Tell us something fun that you do in your spare time.✨ I’m an avid traveler and have been to 11 countries so far in 2022! ❓What do you love about your role/the work that you do?✨ As an Account Executive, I get to work with a wide range of customers and help them achieve maintenance success. This means always facing new and exciting challenges. ❓What has been your proudest moment at Fiix?✨ When I joined the AE team at Fiix, I had the chance to reflect on how much I’ve learned since starting as a SDR. I’m very proud of the skills and knowledge I’ve gained so far in my Fiix journey!
I’m Justine and I head up The Fiixers. Am so pumped to have this space with all of you, as I’ve learned from my various conversations how many shared experiences there are across our community...no matter what industry you’re in.So I encourage you to introduce yourself on this post and check out who else is part of The Fiixers as we build this member thread. Then start reaching out and connecting with this amazing brain trust of knowledge that makes up our growing community. Feel free to also share your hobbies, interests...as am sure we all have more in common than just work 😀When I’m not busy with The Fiixers I’m getting out on my bike and soaking up the fall colors.
This week, we're shining the spotlight on our Senior Marketing Operation Specialist, Zhasmina. A fun fact about her is the photo you see above is her standing at Praça do Comércio in Lisbon, Portugal, this past summer. It was her first time traveling there, and she absolutely recommends adding Portugal to your travel bucket list! Read on to get to know Zhasmina. ➡️❓What motivates you?✨Learning something new and helping people.❓Tell us something fun that you do in your spare time.✨ Recently I really got into pilates/barre! These exercises strengthen my body and soothe my mind. ❓What do you love about your role/the work that you do?✨ I love to work with different teams across the organization to ensure that all of our marketing campaigns are executed flawlessly and on time. That way, I can get to know a lot of amazing Fiixers!❓What has been your proudest moment at Fiix?✨ I feel incredibly proud whenever a teammate says I made their job easier. It's the little things!
This week, we're shining the spotlight on Caleb. This sales professional collects suits, used to do boxing & MMA, and likes to man the grill all summer long ☀️. He also used to teach swing dancing and still loves to go dancing (swing, waltz, tango, bachata)🕺.Read on to get to know Caleb. ➡️❓What motivates you?✨Learning new things, coming up with creative ways to tell a story or address a problem, and being part of the bigger picture. ❓Tell us something fun that you do in your spare time.✨ I love to grill and enjoy the outdoors with my wife and dog. It's a great way to disconnect and decompress after a busy day/week. We also love to travel to Europe to visit family. ❓What do you love about your role/the work that you do?✨ Everything. I love being able to talk to people everyday as well as the freedom of working in the office or at home whenever I want. The people here are great to work with and the company has an outstanding culture.❓What has been your proudest moment at Fiix?✨ My
I’ve recently started with the City of D’Iberville parks and recreation department. As my guys began coming to me with concerns about the paper process they are using currently. So, I started searching the net for ways to streamline our process. With mowers and vehicles and equipment that needs constant maintenance they were starting get piled up with paper. As I began to dig through the program it seemed to be a great fit for what we were wanting. I’m very excited at the outlook for our department with Fixx on our side! Thanks for allowing even free users so much functionality! It’s greatly appreciated!
This week, we're shining the spotlight on Michelle, our summer Customer Operations Intern and 4th year student studying computer science at McGill. She'll be taking a few exciting road trips this summer 🛣 and hopes one day to travel to all of the Great Lakes. She loves solving puzzles 🧩, can't live a day without Spotify 🎧 and enjoys trying local coffee roasters ☕️!Read on to get to know Michelle.❓What is something fun that you do in your spare time?✨I really like playing video games, especially those I can play with my friends! It’s a fun way to destress and have a lot of laughs with other people. Sometimes it can also bring me a new perspective on certain situations and issues. My recent favorite is Fall Guys, a battle royale with cute bean characters.❓What was your “I need to work at Fiix” moment?✨Having a supportive team that is always open to my questions, takes the time to answer them, and explains what I don’t understand no matter what it is.❓What is something about you that m
Hi all,Phil Hillhouse here,Maintenance Manager,Bainbridge Beverage Corporation. I have 40+ years experience in all aspects of fast-paced work environment.Excited about joining the Fiix Community and hope that I may be of value to all the young and ambitous maintenance/automation individuals.I believe Casey Kasem said it best,”Keep your feet on the ground and keep reaching for the Stars”...true statement...
This week, we're shining the spotlight on one of our Technical Support Specialists, Helen. One thing she's passionate about is promoting and advocating for rescue/foster dogs 🐶. Helen says, "There are many ways of finding your furry friend, and this is a great way to help save a life/give back!" She considers coffee a daily necessity ☕, potatoes are her favorite food 🥔 and she hopes to travel to Asia and Europe. Read on to get to know Helen. ❓What has been your highlight or proudest moment so far at Fiix?✨ Being able to attend TKO [The Kick-Off, an employee event at Fiix]. It was an amazing experience, and I got to meet so many amazing people! ❓Tell us something fun you do in your spare time or any hobbies you have. What do you love about doing these things?✨ I like to go on hikes and play volleyball; they are great ways to stay active and relieve stress. I also like doing home improvement projects because I am a hands-on kind of person. It's always satisfying to see the fruits of y
This week, we're shining the spotlight on Peter, our Customer Success Manager - Mid Market here at Fiix! To him, family will always be the most important thing in life, chicken wings will always be his go-to meal and he’d love to explore the culture and food in South America. ❤️Read on to get to know Peter. ❓What was your "I need to work at Fiix" moment?✨ There were 2 major draws to Fiix! The first was that Fiix is a mission-critical software bringing innovation to an industry that still has lots of space to grow! The second is Kurt Wissent (Fiix’s Regional Business Lead in the EMEA Region) and how passionately he spoke about Fiix. When Kurt found out that I was in the market, he reached out to introduce me to Fiix and before I stepped into the virtual "doors" of Fiix I reached out to a friend and colleague who joined Fiix a month later! One thing that Fiix does extremely well is grow the company through its network of Fiixers.❓Tell us something fun that you do in your spare time or
I’m curious 🤔 How do you stay up-to-date on things happening in and around your industry? Are there any publications that you (or your company) subscribe to (online or in print)? Any industry podcasts that you follow? Influential people on LinkedIn? Share your go-to resources with me in the comments below 👇
This week, we're shining the spotlight on Elizabeth Voss, Content Marketing Manager extraordinaire. She’s a storyteller whose growing and evolving career is rooted in creativity. She could not go a day without her kitten Mu, would love to visit Puglia, Italy, and says potatoes in any form are her favorite food. Keep reading on to learn more about her! ❓ What is something you are passionate about?✨ I am passionate about people. I love getting to know how different people approach problems, how they come to a solution and just understanding their thought processes. ❓ Tell us something fun that you do in your spare time ✨ I make jewelry. The thing about making jewelry is that it doesn’t need to be perfect there is no right way to make a necklace or earnings. It helps me unlock a creative part of my brain that is free from rules or instructions, and the best part is I get to wear my creations afterward. ❓ What was your “I need to work at Fiix” moment?✨ I knew I needed to work at Fiix when
We are picking back up our Fiixer Friday series, this week, we're shining the spotlight on Christopher Martin Choy, Implementation Consultant and avid traveler. ✈️❓ What is something about you that might surprise people?✨ I love to forage for wild edibles in the summers here in Ontario! Better than getting them at my local grocery store. 🫐❓ What has been the highlight of your time at Fiix?✨ Walking into the office and meeting some of my teammates was a huge win. We were able to connect in-person after a long stretch of only Zoom meetings. The abundance of awesome snacks and the coffee machine didn’t hurt either. 🏢❓ What do you love about your role/the work that you do?✨ Managing all phases of the project lifecycle is a challenge that keeps the role fun and exciting. The different industries and client personalities that we interface with can make things difficult at times, but that’s all part of the game. 🔧❓ What motivates you?✨ Truth and knowledge!❓ Aside from necessities, what one
Hi Fiixers 👋, I’m Gail, Senior Manager of Training and Education here at Fiix. I am also the go-to person for change management and our new Fiix CMMS Certification program. The Fiix Learning Center has been updated with new content so that you and your team can now become Fiix CMMS certified users. There is a custom learning path for administrators, technicians and managers to train all types of users on how to get the most out of Fiix. The length for each learning path varies and there is an estimated time provided for each course. Once you and your team complete all the courses and knowledge check quizzes successfully, you will automatically receive your Fiix CMMS Certification along with badges for each completed course🎖️.And, did I mention there is no cost of becoming Fiix certified 🙌.Plus, this is a great training resource for onboarding new team members as well as a refresh for all users. It’s easy to get started: Create a Fiix Learning Center account – OR login to you
Hi Fiixers, I just wanted to take a moment to let you all know that at the beginning of March, I will be taking on a new role at Fiix with the Solutions Engineering team! This means I’ll be spending most of my time developing and sharing best practices with prospective Fiix users on how they can get the most out of Fiix. It also means that you’ll start to see less activity from me in The Fiixers in the coming weeks. But, no worries as @Justine Rae and @Emma Muldoon along with the rest of the team will continue to support an awesome community experience 🙌.I’m very proud of this space we’ve built together and it has been an incredible journey watching our community grow and thrive 🥳 💙.I’ll continue to be a regular visitor 🤗 so I can keep learning from all your questions and clever problem solving!
We officially opened our community doors in January 2021 and to celebrate our 1-year anniversary we are sending a pair of Fiix pint glasses to the first 25 members who share their favorite moments of being part of The Fiixers! During our first year, we’ve truly enjoyed connecting with many of you as we collectively built a space where we can collaborate, share and learn from each other. Here are a few of our favorite things: 👋 Seeing new members join each week and learning about each of you through your profiles and posts in our welcome thread. ⭐️ Watching you share your Fiix knowledge with each other! You’ve posted over 200 questions in our Q&A forum and are answering each other’s questions over 90% of the time…a stat that puts The Fiixers in world-class community status! 📸 Spotlighting 8 members in our webinar series. A heartfelt thank you to @jmorgan1 @Chowe @JOY @JasonStokes @Tdufton @ryanr @JayHampton @daaroe for sharing your Fiix experiences (…and we are pumped to le
And see @Justine Rae and I wear some silly hats to get into the festive spirit Read our holiday message instead @Justine Rae: Hello everyone. As 2021 winds down, Christa and myself wanted to take a moment to thank all of you for helping make our first year in The Fiixers community such a success. We've accomplished a lot together in the past 12 months and really appreciate each and every one of you who logged on and got involved.@Christa Brown: Already our community is over 1000 strong with new members joining each week. It's been so inspiring to see how you're showing up for one another, sharing your experiences and how you do things and Fiix. Over 90% of the time, member questions are being answered directly by other members! Which means we're learning too. Because we all know that there's more than one way to do things in Fiix. So sharing our collective knowledge and learnings with each other is really valuable. It's one of the main reasons that we launched The Fiixers. We also
Keeping things running is a non-stop job. And it’s easy to see all the breakdowns instead of all your progress. That’s why as the year comes to a close a few of our Fiixers have some words of encouragement. We hope our pep talk reminds you to take a step back and reflect on all you’ve accomplished with your maintenance program this year before leaning in to keep planning your big ideas for 2022. To help you with those big ideas, 🎁 unwrap our package of handy templates 🎁 and make 2022 a great year for your maintenance teamThe package includes:A template for establishing goals, KPIs, and metrics for your maintenance team. A checklist of activities to help you purchase, organize, and track parts and supplies so you can cut costs and boost efficiency. A template to design a maintenance budget from scratch and track all your costs. A presentation template to build a case for your next big maintenance project so you can secure budget and buy-in. A framework to prioritize deferred maintena
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