News & Updates
Get updates on Fiix, our community and share what's going on within the maintenance industry
I’m Justine and I head up The Fiixers. Am so pumped to have this space with all of you, as I’ve learned from my various conversations how many shared experiences there are across our community...no matter what industry you’re in.So I encourage you to introduce yourself on this post and check out who else is part of The Fiixers as we build this member thread. Then start reaching out and connecting with this amazing brain trust of knowledge that makes up our growing community. Feel free to also share your hobbies, interests...as am sure we all have more in common than just work 😀When I’m not busy with The Fiixers I’m getting out on my bike and soaking up the fall colors.
Hi Fiixers, I just wanted to take a moment to let you all know that at the beginning of March, I will be taking on a new role at Fiix with the Solutions Engineering team! This means I’ll be spending most of my time developing and sharing best practices with prospective Fiix users on how they can get the most out of Fiix. It also means that you’ll start to see less activity from me in The Fiixers in the coming weeks. But, no worries as @Justine Rae and @Emma Muldoon along with the rest of the team will continue to support an awesome community experience 🙌.I’m very proud of this space we’ve built together and it has been an incredible journey watching our community grow and thrive 🥳 💙.I’ll continue to be a regular visitor 🤗 so I can keep learning from all your questions and clever problem solving!
We officially opened our community doors in January 2021 and to celebrate our 1-year anniversary we are sending a pair of Fiix pint glasses to the first 25 members who share their favorite moments of being part of The Fiixers! During our first year, we’ve truly enjoyed connecting with many of you as we collectively built a space where we can collaborate, share and learn from each other. Here are a few of our favorite things: 👋 Seeing new members join each week and learning about each of you through your profiles and posts in our welcome thread. ⭐️ Watching you share your Fiix knowledge with each other! You’ve posted over 200 questions in our Q&A forum and are answering each other’s questions over 90% of the time…a stat that puts The Fiixers in world-class community status! 📸 Spotlighting 8 members in our webinar series. A heartfelt thank you to @jmorgan1 @Chowe @JOY @JasonStokes @Tdufton @ryanr @JayHampton @daaroe for sharing your Fiix experiences (…and we are pumped to le
And see @Justine Rae and I wear some silly hats to get into the festive spirit Read our holiday message instead @Justine Rae: Hello everyone. As 2021 winds down, Christa and myself wanted to take a moment to thank all of you for helping make our first year in The Fiixers community such a success. We've accomplished a lot together in the past 12 months and really appreciate each and every one of you who logged on and got involved.@Christa Brown: Already our community is over 1000 strong with new members joining each week. It's been so inspiring to see how you're showing up for one another, sharing your experiences and how you do things and Fiix. Over 90% of the time, member questions are being answered directly by other members! Which means we're learning too. Because we all know that there's more than one way to do things in Fiix. So sharing our collective knowledge and learnings with each other is really valuable. It's one of the main reasons that we launched The Fiixers. We also
Keeping things running is a non-stop job. And it’s easy to see all the breakdowns instead of all your progress. That’s why as the year comes to a close a few of our Fiixers have some words of encouragement. We hope our pep talk reminds you to take a step back and reflect on all you’ve accomplished with your maintenance program this year before leaning in to keep planning your big ideas for 2022. To help you with those big ideas, 🎁 unwrap our package of handy templates 🎁 and make 2022 a great year for your maintenance teamThe package includes:A template for establishing goals, KPIs, and metrics for your maintenance team. A checklist of activities to help you purchase, organize, and track parts and supplies so you can cut costs and boost efficiency. A template to design a maintenance budget from scratch and track all your costs. A presentation template to build a case for your next big maintenance project so you can secure budget and buy-in. A framework to prioritize deferred maintena
🏁 Fiix Forward 2021 🏁 ON-DEMANDFiix Forward 2021
The checkered flag has waved and all the champagne has dried up from this year’s conference. Thanks to everyone who joined us for the live sessions to ensure Fiix Forward 2021 was a podium finish! Please take a few minutes to share your conference feedback (good, bad, and indifferent) to help us improve our performance for future events. You can now access all 16 hours of virtual learning, across 20 educational sessions with 25 expert speakers, by simply visiting this page →
Interested in learning more about the exciting possibilities related to Fiix joining the Rockwell Automation family this year? Come meet Fiix CEO, James Novak @jamesnovak, and Tessa Myers, VP & GM Production & Operations Management Solutions at Rockwell Automation, to hear their vision for the connected enterprise production system, and how asset management is a strategic piece of the industrial digital transformation puzzle. This keynote session kicks off day two at Fiix Forward 2021, our annual user conference. Fiix & Rockwell Automation: At the intersection of IT and OTTuesday, September 28, 10:00AM - 10:40AM ETREGISTER for this session and more at Fiix Forward 2021 → Then, stick around as @Divya Venkataraman and @StuartFergusson dive deeper into our approach to product integration as we build our plans to unlock Rockwell Automation and Fiix value. Learn how Fiix can become an end-point to action data across your connected systems. The path to Fiix & Rockwell Automa
We understand that your world is fast-paced and you can easily get called away from your computer at a moment's notice. So, if you’re unable to attend any of our live webinars, you can always catch up on what you missed with our on-demand versions. Quarterly Fiix Roadmap Fiix continuously updates and enhances features and functionality based on customer feedback to help you get the most out of your CMMS. Our Quarterly Fiix Roadmap webinars will let you know what’s coming next so you can plan ahead for implementing these new capabilities. Tools of the Trade Our Tools of the Trade webinars will uncover some handy tips & tricks that you can apply right away to get ‘er done with less effort. These webinars provide practical guidance on expanding your Fiix expertise so you can keep navigating your CMMS like a pro. In Conversation Our In Conversation webinars will spotlight a member from The Fiixers community and chat with them about how they are making an impact to celebrate, educate,
🏁 Session Highlight 🏁 Does maintenance ever feel like the fast-paced world of racing?Fiix Forward 2021
John and Paul Gentilozzi, Michigan-based team principals at 3GT Racing, will be kicking off Fiix Forward 2021, our annual user conference. They will share behind-the-scenes stories of the fast paced, adrenaline pumping experiences of 24-hour endurance racing, that constantly pushes the limits of what’s possible. Learn how the expertise of their engineers, mechanics, and drivers in combination with technology, and data inform race strategy and real-time decisions as they all work together to shave those 100th of seconds off their lap time performance to get to the podium.Their formula for success can help you achieve your own maintenance goals. Learn how maintenance drives performance for 3GT Racingas they aim for a podium finish at Fiix Forward 2021 Get my virtual conference pass --> + add this not-to-be-missed session to your conference scheduleMonday, September 27, 9:00AM - 10:15AM ET
Phoenix International Holdings, Largo, MD is looking for an experienced Fiix database manager to standup the CMMS across 7 US locations. Phoenix company capabilities are directed to deep ocean search and recovery; engineering; inland/infrastructure diving; offshore IRM; offshore wind farm support; seabed survey; ship repair and maintenance; and submarine rescue.Apply here https://www.phnx-international.com/careers/current-job-openings/
We know your calendars fill up quickly so we’re excited to announce that Fiix Forward 2021, our annual user conference, will be taking place Monday September 27 & Tuesday September 28, 2021. We’re going virtual once again, featuring 20 educational sessions and 25 expert speakers over two action-packed days of learning, sharing ideas, and networking with hundreds of other maintenance professionals. All the sessions are available at no cost to ensure you keep building your skills and unlocking more CMMS value. This year it’s all about how maintenance drives performance...Watch the video below for more details ⤵ On your mark, get set, go!REGISTER NOWP.S. Please share with your teammates so they can register too 😉
Hello Fiixers I promised my teammates I would ask our community if you could find the time to write an honest review on G2 about your Fiix experience.If you don’t know, G2 is an independent peer-to-peer review site where maintenance professionals can research software options and hear directly from their peers to help choose a cloud CMMS solution.As our Q&A thread reveals, you have a lot of CMMS software knowledge that is really valuable to others who are just getting started. Plus, if you write a review before August 17th you’ll receive a $25 USD* Virtual VISA card directly from G2 (*or equivalent value to your local currency) .As I mentioned above, please be completely honest and thanks so much if you can click below and get started…my colleagues will breathe a sigh of relief if you do Write a G2 Reviewp.s. - I know you might have written a review on Capterra in the past, another popular peer-to-peer review site, but we’re hoping you can also add one on G2.
We hit a major milestone recently and released our FIFTH annual Sustainability and Social Impact report. 🎉Like most, we produce a PDF report once a year, but this year we wanted to switch it up!We created a webpage that you can access all year round with no hidden PDF and no downloading We’ll be updating our page with data as they come in to be as up to date as possible The page highlights the hard numbers and we will supplement it with regular stories outlining how we did it and why (so that way, you might actually read it 😉) For the first time, we are reporting against the World Economic Forum to help standardize our disclosure and create consistency with other companiesIt’s important for us (and all companies) to disclose our impact — positive AND negative. We want to ensure we are communicating it in the best way possible. Take a look for yourself and visit https://fiixsoftware.com/impact/. We highlight the impact we have through our customers (that means you!) and all the work o
This week, we’re shining the spotlight on Joe McVay, Implementation Consultant here at Fiix 🛠 He is an early bird that loves coffee, and has a sweet spot for smoked brisket, dogs, fall and football!❓What was your "I need to work at Fiix" moment? ✨During the interview process it was overwhelmingly clear that Fiix was very employee and community focused. If a company is willing to invest that much in their employees then I knew I'd have all the motivation needed to go the extra mile for our customers 👏. ❓What do you love most about your role/ the work that you do?✨There are times during a training where you have some pushback initially from a technician and then you'll see them start to realize how much easier we could make their job with our software. I have seen complete 180s on starting to use a CMMS in the span of a two hour training and that is pretty gratifying 🛠.❓What motivates or drives you?✨My family 💕.❓Tell us something fun that you do in your spare time or any hobbies
In The Fiixers we’re always striving to find new ways to unlock more value for everyone who uses Fiix. So, building off the collaborative success of our CMMS Q&A forum, today we’re launching a new group, Fiix It. This is a dedicated group for technicians, electricians, millwrights...essentially anyone on your team who fixes equipment. The forum will focus on asking questions, posting photos, seeking advice, and sharing expertise specific to maintaining and repairing assets, machinery, and equipment. We have an incredible depth of expertise across our global user base and want to test if this new group enables you or your team to share all the “fixing” knowledge you’ve built up during your careers.For quick context, we reco posting pictures to get help with problem-solving issues that surface daily, or something cool that others could benefit from. If you’re repairing and maintaining equipment, assets, and machinery we invite you to click here to join AND also ask that you please
Want to join The Fiixers or invite your team members to be a part of our growing community? Here’s how to get started: Click on the Login button in the upper navigation bar and then click Create an account. Enter your username, work email address (to unlock full access for Fiix users) and set your password. If you don’t have a Fiix CMMS yet, you can still create an account but will be granted general access. 💡 The Fiixers Community Tip - your username is how you login AND it displays as your community profile name so choose wisely...you can always message us to update it later 😉! After clicking Register, you can immediately start exploring general access forums, and if you have a Fiix CMMS, the Fiix Community team will authenticate your account within 48 hours to unlock access to ALL forums. If you have any issues simply send us an email email@example.com and we’ll get it sorted.💡 The Fiixers Community Tip - to make it easier to find us next time you login be sure to bo
Do you remember what information helped you choose Fiix as your CMMS? My colleagues are hoping to tap into those insights and the knowledge gained from your CMMS buying experience to make it easier for other maintenance professionals who are researching and deciding on a cloud-based CMMS solution. So am asking you for a favor...please. Whether you’ve just started using Fiix or have been with us for a while, I’d appreciate it if you could share any positive and negative experiences during your research and purchasing experience. You can submit your responses through this short survey → click here.And, if you weren’t involved in the CMMS selection process can you please forward this survey link to your colleague(s) who were...that would be greatly appreciated. Any feedback will help create a better website experience for your peers...who will hopefully become members of The Fiixers 😀 as we keep growing our global community.With gratitude Justine
PLANT SERVICES The impact of COVID-19: What's changed for maintenance and what's stayed the sameArticle
At the start of the year, the Plant Services editors decided to take one final look back at the pandemic year, and take a snapshot of the new normal that is emerging from this moment of crisis. Read the full article here: https://www.plantservices.com/articles/2021/the-impact-of-covid-19-whats-changed-for-maintenance-and-whats-stayed-the-same/ Here is my quick take on their tale of two surveys - one from June 2020 vs one from March 2021.Operational changes: From almost 50% running at reduced capacity and reduced personnel to nearly 3 in 5 respondents saying they are back to their pre-COVID maintenance and headcount levels. Changes in maintenance modes: 32% of respondents stated that the COVID-19 pandemic changed their normal maintenance mode, trending slightly away form preventive, with a slight rise reported for both reactive and more proactive modes. Plant agility: The questions in this section were designed to evaluate the level of flexibility among plant teams during the pandemic a
This week, we're shining the spotlight on Neeraja Vinoba, Senior Software Developer who is a yogi at heart.❓ Tell us something fun that you do in your spare time/ any hobbies that you have!✨ I live my life on yoga and a day without my practice is a day wasted for me 🧘♀️. I also enjoy reading 📚, cooking 🥘 and making itineraries to the places that I wish to travel to some day ✈️.❓ What motivates or drives you?✨ Practice. The knowledge that no matter how bad I am at something today, if I put my mind to it and keep at it I will definitely be good at it some day.❓ Are you an early bird or a night owl? Why?✨ Definitely an early bird 🐦 mainly because I like to finish my yoga practice before I start my day.❓ What is something interesting no one knows about you? ✨ I solo backpacked across the islands of Oahu and The Big Island of Hawaii a couple of years ago 🎒. Had some pretty good adventures on that trip 🌎.❓ What's your favourite thing to do on the weekends?✨ My husband and I try to sta
Happy Earth Day Fiixers! 🌍While Earth Day is everyday, we take this opportunity to acknowledge all the great work we’ve done and reflect on what is still left to do.For the past five years we have operated as a net zero company by offsetting our scope 1, 2, 3 emissions and constantly strive to mitigate our impact. ☁️We are also on a mission to measure the impact good maintenance can have on sustainable outcomes — read more about that in the Sustainability Group.Maintenance is the best way to keep materials in use. Did you know a preventive maintenance program can result in 20% savings in raw material usage? Take today as an opportunity to assess how your work might be contributing to a more sustainable world… 😊
This week, we're shining the spotlight on Patricia Calderon, Technical Support Specialist.❓ What made you decide to work at Fiix?✨ The work culture, Corporate Social responsibility policy, transparency, and the opportunity to use my customer skills, maintenance, and instrumentation background, all in one place 🌱 🛠.❓ What has been the highlight or your most proud moment since starting at Fiix?✨ How efficient and easy was the transition to working remotely in response to the pandemic was. It is easy when the people around you are so professional, prepared, empathetic and organized. I am so proud to be part of this team. I love being a Fiixer!❓ What motivates or drives you?✨ My family and the opportunity to grow personally and professionally 🌱.❓ Tell us something fun that you do in your spare time/ any hobbies that you have!✨ I love going to the movies, experimenting in the kitchen and going to the gym 📽💪.❓ What is something interesting no one knows about you?✨ I have lived in 4 diff
This week, we're shining the spotlight on Mohammad Esmalifalak, Machine Learning Engineer that helped to bring Fiix Foresight to life!❓ What made you decide to work at Fiix?✨ I was an electrical engineer for a long time but always had a passion for software engineering. After I realized that Fiix is a place that I can use my mathematical skills for creating cool software, I decided to join Fiix. I am proud of our first AI product, Fiix Foresight, that was recently released - it helps our customers manage their inventories much better.❓What motivates or drives you?✨ I'm motivated by looking at data. Give me a spreadsheet and questions, and I would be busy for hours to understand the driving forces behind those numbers 📈 .❓How do you think introducing AI into our product will help transform the maintenance industry?✨ Currently our software is leaning towards humans for creating work orders. This for example leads to over or under maintaining assets because of human error. AI will minimi
This week, we're shining the spotlight on Mary Sunitha Joseph, Lead Developer and owner of over 40 succulents 🌵.❓ What development team are you a part of?✨ Team Luna. I’ve been with Fiix for 2 years now and I’ve loved every moment of it!❓ What made you decide to work at Fiix?✨ When I applied to Fiix I researched the company and found their blogs and a video made by the then 30 or so Fiixers. It was a warm and honest video that gave me a glimpse of what life at Fiix would be like! I felt at home instantly.❓ Tell us something fun that you do in your spare time or something interesting no one knows about you.✨ I bake banana muffins like a crazy person 👩🍳.❓ What is one thing you miss now that you are not working in the office? ✨ The people, the warmth of the office environment! A work day at Fiix is a thing to look forward to! 👩💻❓ What are you doing for your mental health since the pandemic started?✨ It has been tough, but hobbies, having a schedule, working out and being in touch w
This week, we're shining the spotlight on Morteza Nejad, Machine Learning Engineer that helped bring Fiix Foresight to life!❓ What made you decide to work at Fiix?✨ Fiix’s atmosphere and culture. Motivational and inspiring managers.❓ What motivates or drives you? ✨ The type and nature of projects that I’m working on.❓ What fascinates you most about AI?✨ In some cases, our team might be the first in the world that applies today’s science into a product 🧬.❓ Tell us something fun that you do in your spare time! ✨ I build RC planes and drones!❓ If Fiix organized a talent show, what do you think you would do?✨ I would show my handmade AI-enabled drone (which I plan to build) 🛠.❓ What's your favourite thing to do on the weekends?✨ Hiking in the woods, one-night car camping, & reading 📚🌳.❓ What is one thing you miss now that you are not working in the office?✨ Re-gaining energy in afternoons by a chat with colleagues on our coffee breaks ☕️.
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