Terms & Conditions

Fiix Community Terms & Conditions

Last update: September 9th, 2020



The Fiix Community is provided by Fiix Inc. ("Fiix") as a place for discussion of all things related to Fiix's products and services and the maintenance industry more generally. The following rules and guidelines ("Fiix Community Guidelines") are presented here so that you know what is expected of you and what you can expect from other users of the Fiix Community.

By registering to use the Fiix Community and/or accessing the Fiix Community, you acknowledge acceptance of these Fiix Community Guidelines. Fiix reserves the right to change these Fiix Community Guidelines from time to time at its sole discretion. The latest version of these terms will be available in ‘Everything Community’ and will  apply to all your visits to The Fiix Community, both now and in the future.


1. General guidelines.

- We are here to help.

If you are new to The Fiix Community and are unsure about anything, just ask. The Fiix Community moderators and other users are happy to help.

- Stay on-topic. 

For everyone's benefit please stay on-topic. Please refrain from discussing personal matters, abusing any company or product, or from posting in a manner unrelated to Fiix’s products and services. Do not post any information that you do not wish to make public. Any information that you post can be obtained and used by others. You post at your own risk and responsibility.

- Stay courteous. 

Everyone wants to have a positive experience on The Fiix Community - so make sure that you are not detracting from anyone else's experience. In particular, refrain from posting anything unlawful, libelous, defamatory, inflammatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, or otherwise objectionable or injurious to third parties. Your opinions are always welcome, but personal attacks and harassment ("flaming") on either The Fiix Community or through private messaging are not acceptable.  You are also not permitted to express or imply that any statements you make or actions you take are endorsed by us or that indicates that you are an employee or representative of Fiix unless you are an employee of ours.

- Keep it spam-free. 

The Fiix Community is provided as a service to Fiix customers and is not intended for the promotion of third-party services, products, websites, or organizations. Please do not post advertisements, junk mail, spam, chain letters, or any other form of unauthorized or unsolicited posts.

- Keep it legal. 

It is unacceptable to post any material (i) that would infringe on any patent, trademark, copyright, or other proprietary rights of any party or disclose any trade secret (or other confidential information), (ii) that contains software viruses or any other computer code or files that are designed to disrupt, damage, or limit the functioning of any software or hardware, or (iii) that is deemed to be illegal by any local, state, federal, or international law.

- Be careful. 

Most people are happy to help out on The Fiix Community, but remember that their advice is theirs only, it is not endorsed by Fiix and that you are responsible for deciding whether or not to follow it. If the advice given by a user sounds wrong or risky to you, do not try it. In particular, if any user asks you for personal information, such as an account number, address, password, or credit card number, do not provide it.


2. You'll need to register to use The Fiix Community. 

Please refer to the Fiix Privacy Policy, which contains guidelines on how Fiix collects, uses, and protects personal information. You must be at least 18 years old to participate in The Fiix Community.

You are not allowed to register multiple accounts. Any user found to be active under multiple identities risks having one or more accounts suspended and their forum membership removed. 

3. Fiix retains the right to remove content and limit users' access. 

Fiix does not generally edit, monitor, or pre-screen content posted by users on The Fiix Community. However, Fiix retains the right, at its sole discretion, to limit any users' access to The Fiix Community and to remove material that, in Fiix's sole judgment, does not comply with these Terms and Conditions, or that is otherwise inappropriate, harmful, objectionable, or inaccurate. Moderators may take any action they deem necessary in their own judgment to support the Terms and Conditions. Such actions may include editing or deleting material and temporary or permanent banning of individual users. To report violations, please use the Report Inappropriate Content feature or contact the Fiix Community moderators at community@fiixsoftware.com. Please include the message board name and a link to the relevant post.


4. Private messages and moderator actions. 

Moderator actions and the contents of private exchanges with moderators, staff members, and administrators should not be shared or discussed on the public forums. Such material will be removed by moderators. If you have questions or comments regarding moderator actions, contact the forum administrator, staff, or moderators through private message or by sending an email to community@fiixsoftware.com.

5. Disclaimer of Warranties and Limitation of Liability. 

Users like you provide much of the material on the Fiix Community. Such third-party content is the sole responsibility of the person originating the material. Fiix does not control and is not responsible for this third-party material.

All information provided on The Fiix Community is provided "as is" without warranty of any kind, either expressed or implied. Fiix does not warrant or guarantee the accuracy, reliability, completeness, usefulness, non-infringement on intellectual property rights, or quality of any material in the community, regardless of the source of the material. Fiix and its suppliers will not be liable or responsible in any way for any content on The Fiix Community, including, but not limited to, any errors or omissions in the material, or for any losses or damage of any kind incurred as a result of the use of or reliance on any material. 

6. Limited License. 

Fiix hereby authorizes you to copy materials published by Fiix in the Fiix Community solely for non-commercial use within your organization in support of Fiix products and services. No other use of the information is authorized. In consideration of this authorization, you agree that any copy of these materials which you make shall retain all copyright and other proprietary notices in the same form and manner as on the original. Except as specified above, nothing contained herein shall be construed as conferring by implication, or otherwise any license or right under any patent, trademark, copyright or any other intellectual property right of Fiix or any third party. VISITORS OR USERS ARE NOT PERMITTED TO MODIFY, DISTRIBUTE, PUBLISH, TRANSMIT OR CREATE DERIVATIVE WORKS OF ANY MATERIAL FOUND ON THIS SITE FOR ANY PUBLIC OR COMMERCIAL PURPOSES.

Content included in the Fiix Community and provided by or on behalf of Fiix (including but not limited to text, graphics, logos, images, and forum posts) is the exclusive property of Fiix.  In addition, You acknowledge and agree that any and all data, performance metrics, analytics, reports, know-how, or other information related to the functionality or performance of the Fiix Software or any other Fiix products or services (collectively, “Data”), regardless of how, when, or by whom they are created, are, will be, and will remain the sole and exclusive property of Fiix.    Please do not post content on the Fiix Community if you do not want to grant Fiix the above mentioned rights.

7. Trademarks. 

The trademarks, logos, and service marks ("Marks") displayed within The Fiix Community are the property of Fiix or other third parties. Users are not permitted to use these Marks without the prior written consent of Fiix or such third party which may own the Mark. "Fiix" and all Fiix product names are trademarks of Fiix Inc.

8. Cookies. 

Choose which cookies you want to allow from three available settings: Basic, Normal or Complete, and you can adjust your choice in your profile settings. You do not need to have cookies turned on to view forum postings. However, with cookies turned off, or if you do not accept the cookie from the forum, it is possible that not everything will work or be displayed correctly when refusing cookies.


9. Links to Third-Party Sites. 

The Fiix Community may contain links to third-party sites. Access to any other internet site linked to this website is at the user's own risk and Fiix is not responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on these sites. Fiix provides these links merely as a convenience and the inclusion of such links does not imply an endorsement. Any links posted by you are subject to all terms and conditions like any other type of content posted to the Fiix Community. You may not post a link that directs users to any content or information that would constitute a violation of these Fiix Community Terms.

10. Access to Password Protected/Secure Areas. 

Access to and use of password protected and/or secure areas of the website is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the website may be subject to prosecution.

11. Governing Law

These Fiix Community Terms will be exclusively governed by and construed in accordance with the laws of the Province of Ontario, Canada and the laws of Canada applicable therein. Any dispute arising in connection with the Fiix Community will be subject to the exclusive jurisdiction of the courts of the Province of Ontario, Canada.

12.   Questions, Concerns, and Suggestions

If you have any questions, concerns or suggestions regarding the Fiix Community or these Fiix Community Terms, please contact us at community@fiixsoftware.com.

Fiix by Rockwell Automation Inc. All rights reserved.