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Welcome back to our new series: Fiix Customer Voices! In these posts, we’ll be showcasing CMMS and maintenance stories from Fiix users just like you. Discover how other Fiixers are leveraging Fiix CMMS and driving real results in their maintenance programs. But first, if you haven’t seen last week’s story with Tony from Bush Brothers & Co, check it out:Westrock Coffee is on a mission to build a more equitable, sustainable coffee supply chain from farms in Rwanda to production facilities in Arkansas. Leading their maintenance transformation was Marc Roberts (@MarcWBCF), who wears many hats as Maintenance Planner, Fiix Admin, and Inventory Control Specialist. Marc played a key role in rolling out Fiix CMMS across Westrock, helping maintenance techs get up to speed fast and cut down repair times. With access to real-time data, the team can troubleshoot issues quicker and stay on top of their work order backlog. It’s a great example of how the right tools and teamwork keep operations

If you were trying to choose between predictive maintenance (PdM) and condition-based maintenance (CBM), you’ve probably noticed that most explanations on which to use tend to oversimplify things.In this brand-new article, we’re looking at why it’s not a choice between the two, but rather where each of these approaches fits into your broader maintenance strategy. Read MoreWith expert insights, we explore how modern teams blend strategies based on asset criticality, data maturity, and operational practicality.What’s been your experience with CBM or PdM? Have you used one more than the other? Let me know below 👇

Welcome to our new series: Fiix Customer Voices, where we’ll be showcasing captivating CMMS and maintenance stories from Fiix users just like you. Get inspired by discovering how other Fiixers are leveraging Fiix CMMS and driving real results in their maintenance program! Bush Brothers & Company has been manufacturing pantry staples for over a century, but they’re best known for their iconic baked beans. At their Augusta, Wisconsin plant, a new chapter began when Anthony Peterson (@auapeter) stepped into the role of Maintenance and Reliability Manager.  By aligning maintenance techs, management, and operations from the start, Anthony led a smooth and successful Fiix CMMS implementation at the Augusta plant. His leadership earned him the Peak Performance Award at Fiix Forward 2025, recognizing the team's impressive results—including an 85% maintenance efficiency rating and a 97% on-time work order score. Watch: Anthony Peterson from Bush Brothers   Don’t have time for a video? Here’

We’ve explored the trending topic of artificial intelligence (AI) in past posts like this one, where we specifically looked at how AI is set to benefit maintenance teams moving forward. AI has been a game changer in maintenance operations--especially in predictive maintenance (PdM).Now, in this brand-new article, we’re asking: What’s hype and what’s real? Read moreWe break down what AI can and can’t do in PdM, with insights from our subject matter experts. Read the full post to find out what’s truly predictive, and what’s just marketed that way.What’s been your experience with AI when it comes to maintenance operations? Let me know below 👇