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Welcome & getting started

Welcome & getting started

Say hello and check out how to get started interacting with your community

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Justine RaeFiix Community Team

posted in Welcome & getting started

Say hello and let the community know you’re here!

I’m Justine and I head up The Fiixers. Am so pumped to have this space with all of you, as I’ve learned from my various conversations how many shared experiences there are across our community...no matter what industry you’re in.So I encourage you to introduce yourself on this post and check out who else is part of The Fiixers as we build this member thread. Then start reaching out and connecting with this amazing brain trust of knowledge that makes up our growing community. Feel free to also share your hobbies, interests...as am sure we all have more in common than just work 😀When I’m not busy with The Fiixers I’m getting out on my bike and soaking up the fall colors.

16 days ago

Justine RaeFiix Community Team

published in Welcome & getting started

Getting started in The Fiixers

Welcome to your new go-to place for everything Fiix related as well as maintenance trends, conversations and professional growth! Here are some quick tips to get you started: Complete your profile to make it easier for other members to network with you. You can also manage your notification settings here. Learn how to navigate around The Fiixers categories, subcategories and posts to quickly find the content you want. Learn how easy it is to post new questions or start conversations,. Introduce yourself to let everyone in the community know you’re here! Share your honest feedback so we can continue to improve the community experience for all members. You can also email the Fiix Community team at anytime with question, comments or ideas community@fiixsoftware.com.We will continue to share information to make sure you’re getting the most out of your time in The Fiixers.Now get in there and start clicking around! 💡 The Fiixers Community Tip - to make it easier to find us next t

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2 years ago

jensnewlife2020New Member

posted in Welcome & getting started

Good Morning Everyone

Good morning everyone. Not new to Fiix but I am adding to my position with our company so learning new things. Can’t wait to see all of the available knowledge.

1 month ago

CBoneyApprentice

posted in Welcome & getting started

Justine RaeFiix Community Team

published in Welcome & getting started

Creating An Account In The Fiixers

Want to join The Fiixers or invite your team members to be a part of our growing community? Here’s how to get started: Click on the Login button in the upper navigation bar and then click Create an account. Enter your username, work email address (to unlock full access for Fiix users) and set your password. If you don’t have a Fiix CMMS yet, you can still create an account but will be granted general access. 💡 The Fiixers Community Tip - your username is how you login AND it displays as your community profile name so choose wisely...you can always message us to update it later 😉! After clicking Register, you can immediately start exploring general access forums, and if you have a Fiix CMMS, the Fiix Community team will authenticate your account within 48 hours to unlock access to ALL forums. If you have any issues simply send us an email community@fiixsoftware.com and we’ll get it sorted.💡 The Fiixers Community Tip - to make it easier to find us next time you login be sure to bo

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1 year ago

Christa BrownFiix Community Team

published in Welcome & getting started

Learn where to ask your CMMS questions to get the most helpful response, fast!

The quickest path to finding your solution is starting with The Fiixers search tool 🔎 The search tool auto-populates all articles and posts related to your question so you can: See if your question has already been asked and answered -- your solution may already be in that thread! Identify which Help Center articles and/or training resources have the information you need. Not the case? Then, it’s time to ask. The above guide ☝️ explains the 3 different support options available and which one to choose depending on your type of question.Fiix Support: This doesn’t seem right, is this functioning correctly? Customer Success Manager: How do I configure or customize this feature or request a new feature? The Fiixers Community: How are other Fiix users doing this? 💡 The Fiixers Community Tip: Select only one support option. The Fiix team will reroute your question to the right owner if needed and most importantly it helps speed up our response time!

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1 year ago

Justine RaeFiix Community Team

published in Welcome & getting started

A 3 Step Guide To Writing Your Wish List Idea

When we use a product in our daily work, at some point, we've all had a moment where we think, 'wouldn't it be great if…’ and then you want to share that idea with someone who also gets it!This Wish List forum is designed to capture this “blue sky” brainstorming so you can collaborate on your dream CMMS features and see how other members can also benefit from and expand on your ideas. These 3 steps will guide you on writing a clear and concise Wish List idea: 📝 In your post title, concisely describe a single problem you’re trying to solve. 💡 The Fiixers Community Tip - check the related topics that appear to see if your idea already exists and then click to add your thoughts and upvote on the existing thread.In the content section, briefly explain how things work right now, highlighting the pain point you wish to solve. To wrap up, in a single statement at the end, describe the benefit and value to your team and/or organization, which a solution could deliver. Make sure you select th

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1 year ago

Justine RaeFiix Community Team

published in Welcome & getting started

Growing The Fiixers Community

Thanks everyone for joining The Fiixers to get our community up and running 🎉 We are getting ready to officially launch to all of our CMMS program champions and site administrators in January 2021 and have a couple of favors: 1. If you have any team members who would also benefit from joining the Fiixers please share this link with them so they can create an account OR send me a private message with their email addresses and I will personally send them an invitation. 2. We’re always looking to improve The Fiixers so if you could take a couple of minutes to complete OUR SURVEY that would awesome, as your feedback will help shape our future programming and content.

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1 year ago

Justine RaeFiix Community Team

published in Welcome & getting started

Navigating around The Fiixers

The Fiixers has been structured with Categories → Subcategory Forums → Posts to make it easy to navigate around the community and find what you’re looking for. Subcategory forums are where you add your answers, questions, comments or create a post if you want to start a new topic. Click here to learn how to create a new post. 💡 The Fiixers Community Tip - subscribe to any forums to receive automatic updates when new posts have been added. To navigate back to The Fiixers homepage simply use the breadcrumb links in the top left corner. Here are the forum breakdowns*: News & Updates Welcome & getting started - Say hello and check out how to get started interacting with your community Fiix news - Stay on top of what's happening at Fiix Maintenance news - Discuss what's going on in your industry, share info on emerging trends, conferences, and other stuff you find interesting Ask, Share & Solution Got a question? Ask the community - Search for answers, ask questions and h

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2 years ago

Justine RaeFiix Community Team

published in Welcome & getting started

Creating a new question or post

Always search first to see if the information you want to find or share already exists in the community. If the question or topic hasn’t been created yet then it’s time to create your post and wait for your peers to respond. 💡 The Fiixers Community Tip - you can subscribe to other members’ questions or posts if you want to get notified when there are new replies and be sure to 👍 their content to let them know it was helpful. 👉 Click on the top right corner to add your new post.👉 Select a question if you have a specific problem you need help solving and then wait for members to submit their answers. Select a conversation to start a discussion with members on a specific topic. 💡 The Fiixers Community Tip - When you get an answer that solves your problem, you can mark it as the “best answer” to help other members find it quickly and let your peer know they helped you out! The Fiix Community team will also mark a “best answer” to ensure it rises to the top! 👉 Create a title th

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2 years ago

Justine RaeFiix Community Team

published in Welcome & getting started

Setting up your profile & notifications

Let the community know who you are by completing your profile information and start building your network connections. 👉 Click your avatar on the upper right corner and then click My account settings from the menu to edit your profile, setting preferences or change your password.👉 Click edit photo to add your profile picture and then enter details for your job title, company, location, share something about yourself and include a signature for your posts....be sure to save your changes. 👉 Click Settings to manage your account details and email notifications.👉 Click Password to reset your password.If you want to update your registered email address for The Fiixers community, please email us at community@fiixsoftware.com.

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2 years ago

Justine RaeFiix Community Team

published in Welcome & getting started

The Fiixers community guidelines

Welcome 👋 we’re so happy you’re here 🎉This is where the Fiix Community gathers to discuss all things CMMS and maintenance as well as getting into other relevant topics such as sustainability, leadership and personal growth. The goal is for you to use the community to connect, share and learn from each other, while also building a profile and professional network with your peers. To ensure our community stays informative, valuable and serves as a platform where we can all become better together, here are the guidelines: We are here to help - If you are new and are unsure about anything, just ask. The Fiix Community team and other members are at the ready to help and make you feel at home Share your knowledge and experiences - Help make the Fiix Community a richer place by sharing your expertise. You have a lot of knowledge and first-hand experience that other members could benefit from, so make their day by answering their questions. And, if you also include content created by some

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2 years ago

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For Fiix users to unlock full access, please create your account with the same work email address that is associated with your Fiix CMMS. If you don’t have a Fiix CMMS yet, you can still create an account but will be granted limited access. TIP: Your username will display as your community profile name.

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