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Welcome & getting started

Say hello and check out how to get started interacting with your community

  • 18 Posts
  • 44 Replies
18 Posts
Justine Rae
Justine RaeFiix Community Team
posted in Welcome & getting started
Say hello and let the community know you’re here!

I’m Justine and I head up The Fiixers. Am so pumped to have this space with all of you, as I’ve learned from my various conversations how many shared experiences there are across our community...no matter what industry you’re in.So I encourage you to introduce yourself on this post and check out who else is part of The Fiixers as we build this member thread. Then start reaching out and connecting with this amazing brain trust of knowledge that makes up our growing community. Feel free to also share your hobbies, interests...as am sure we all have more in common than just work 😀When I’m not busy with The Fiixers I’m getting out on my bike and soaking up the fall colors. 

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bcolquitt
New Member
Sabina Azizli
Fiix Community Team
Sabina AzizliFiix Community Team
published in Welcome & getting started
Getting started in The Fiixers

Welcome to your new go-to place for everything Fiix related as well as maintenance trends, conversations and professional growth! Here are some quick tips to get you started: Complete your profile to make it easier for other members to network with you. You can also manage your notification settings here. Learn how to navigate around The Fiixers categories, subcategories and posts to quickly find the content you want.  Learn how easy it is to post new questions or start conversations,. Introduce yourself to let everyone in the community know you’re here! Share your honest feedback so we can continue to improve the community experience for all members.  Invite your maintenance colleagues who use Fiix to join The Fiixers.  You can also email the Fiix Community team at anytime with question, comments or ideas community@fiixsoftware.com.We will continue to share information to make sure you’re getting the most out of your time in The Fiixers.Now get in there and start clicking ar

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Sabina Azizli
Fiix Community Team
B
New Member
bligregNew Member
posted in Welcome & getting started
Greetings

Hello all. Greg here at Bellingham Int’l Airport in Bellingham, WA. New to Fiix in 2024. We are a crew of two technicians responsible for maintenance of the airport facilities (no, we don’t work on airplanes!). Hoping to grow in our knowledge and implementation of the Fiix software.

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SP176
Conversation Starter
C
Apprentice
CelesteApprentice
posted in Welcome & getting started
Hello from Valley County, Idaho

Our Honey Badger and I up in Valley County, IdahoI am new to our Road Department and to Fiix!  I am listening to the videos and the audio is terrible!  I have had no introduction and training on Fiix.  I am trying to understand what and how to use it.  Any suggestions would be helpful

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Sabina Azizli
Fiix Community Team
SP176
Conversation Starter
SP176Conversation Starter
posted in Welcome & getting started
New to Fiixer Community

Hello.I have been using Fiix CMMS for a few years now between two locations I manage but new to this Fiixers community forum.  I really am enjoying the way Fiix has helped our team be more self serving everyday.  Everyone sees what needs to be done and no more hand written schedules every week.Solid platform and I like the fact they implement our suggestions from the community.  In the 3 years, i have noticed 6-10 implementations that we helped suggest from our own desires.

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Sabina Azizli
Fiix Community Team
U
New Member
U452941New Member
posted in Welcome & getting started
Good Afternoon Everyone

Good Afternoon Everyone, Just wanted to take a moment to introduce myself, my name is Demetrius Thompson and I am the facility manager here at Blue Cross Blue Shield in Richardson Texas. Recently I have been learning about Fiix and the opportunities to ensure all of my facilities in DFW are up to par. Thank you for allowing me to join your group and I look forward to learning about necessary updates and corrective measures.

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htullos
Thought Leader
jensnewlife2020
New Member
jensnewlife2020New Member
posted in Welcome & getting started
Good Morning Everyone

Good morning everyone. Not new to Fiix but I am adding to my position with our company so learning new things. Can’t wait to see all of the available knowledge.

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M
CBoney
Apprentice
CBoneyApprentice
posted in Welcome & getting started
Glad to Be Here!

I’ve recently started with the City of D’Iberville parks and recreation department. As my guys began coming to me with concerns about the paper process they are using currently. So, I started searching the net for ways to streamline our process. With mowers and vehicles and equipment that needs constant maintenance they were starting get piled up with paper. As I began to dig through the program it seemed to be a great fit for what we were wanting. I’m very excited at the outlook for our department with Fixx on our side! Thanks for allowing even free users so much functionality! It’s greatly appreciated!

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M
Phil Hillhouse
Phil HillhouseFormer Member
posted in Welcome & getting started
New to the Fiix Community Forum...

Just recently joining the Fiix Community Forum...

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Phil Hillhouse
Phil Hillhouse
Phil HillhouseFormer Member
posted in Welcome & getting started
Maintenance Manager

40+ years experience in a fast-paced work environment,food and beverage industry.Recently joining the Fiix Community...

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Phil Hillhouse
Phil Hillhouse
Phil HillhouseFormer Member
posted in Welcome & getting started
Automation(non-robotic)Maintenance Manager for Bainbridge Beverage Corporation

Hi all,Phil Hillhouse here,Maintenance Manager,Bainbridge Beverage Corporation. I have 40+ years experience in all aspects of fast-paced work environment.Excited about joining the Fiix Community and hope that I may be of value to all the young and ambitous maintenance/automation individuals.I believe Casey Kasem said it best,”Keep your feet on the ground and keep reaching for the Stars”...true statement...

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Phil Hillhouse
Justine Rae
Justine RaeFiix Community Team
published in Welcome & getting started
Creating An Account In The Fiixers

Want to join The Fiixers or invite your team members to be a part of our growing community? Here’s how to get started: Click on the Login button in the upper navigation bar and then click Create an account.  Enter your username, work email address (to unlock full access for Fiix users) and set your password. If you don’t have a Fiix CMMS yet, you can still create an account but will be granted general access. 💡 The Fiixers Community Tip - your username is how you login AND it displays as your community profile name so choose wisely...you can always message us to update it later 😉!   After clicking Register, you can immediately start exploring general access forums, and if you have a Fiix CMMS, the Fiix Community team will authenticate your account within 48 hours to unlock access to ALL forums. If you have any issues simply send us an email community@fiixsoftware.com and we’ll get it sorted.💡 The Fiixers Community Tip - to make it easier to find us next time you login be sure to bo

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mtperkins
Specialist
Christa Brown
Team Fiix
Christa BrownFiix Community Team
published in Welcome & getting started
Learn where to ask your CMMS questions to get the most helpful response, fast!

The quickest path to finding your solution is starting with The Fiixers search tool 🔎  The search tool auto-populates all articles and posts related to your question so you can: See if your question has already been asked and answered -- your solution may already be in that thread! Identify which Help Center articles and/or training resources have the information you need.   Not the case? Then, it’s time to ask. The above guide ☝️ explains the 3 different support options available and which one to choose depending on your type of question.Fiix Support: This doesn’t seem right, is this functioning correctly? Customer Success Manager: How do I configure or customize this feature or request a new feature? The Fiixers Community: How are other Fiix users doing this? 💡 The Fiixers Community Tip: Select only one support option. The Fiix team will reroute your question to the right owner if needed and most importantly it helps speed up our response time!

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Christa Brown
Team Fiix
Sabina Azizli
Fiix Community Team
Sabina AzizliFiix Community Team
published in Welcome & getting started
A 3 Step Guide To Writing Your Wish List Idea

When we use a product in our daily work, at some point, we've all had a moment where we think, 'wouldn't it be great if…’ and then you want to share that idea with someone who also gets it!This Wish List forum is designed to capture this “blue sky” brainstorming so you can collaborate on your dream CMMS features and see how other members can also benefit from and expand on your ideas. These 3 steps will guide you on writing a clear and concise Wish List idea: 📝 In your post title, concisely describe a single problem you’re trying to solve. 💡 The Fiixers Community Tip - check the related topics that appear to see if your idea already exists and then click to add your thoughts and upvote on the existing thread.In the content section, briefly explain how things work right now, highlighting the pain point you wish to solve. To wrap up, in a single statement at the end, describe the benefit and value to your team and/or organization, which a solution could deliver. Make sure you select th

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Sabina Azizli
Fiix Community Team
Sabina Azizli
Fiix Community Team
Sabina AzizliFiix Community Team
published in Welcome & getting started
Creating a new question or post

 Always search first to see if the information you want to find or share already exists in the community. If the question or topic hasn’t been created yet then it’s time to create your post and wait for your peers to respond.  💡 The Fiixers Community Tip - you can subscribe to other members’ questions or posts if you want to get notified when there are new replies and be sure to 👍  their content to let them know it was helpful. 👉 Click on the top right corner to add your new post.👉  Select a question if you have a specific problem you need help solving and then wait for members to submit their answers. Select a conversation to start a discussion with members on a specific topic. Select a Wishlist Idea if you have a product suggestion for our Product team to consider on their roadmap.    💡 The Fiixers Community Tip - When you get an answer that solves your problem, you can mark it as the “best answer” to help other members find it quickly and let your peer know they helped you out!

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Sabina Azizli
Fiix Community Team
Sabina Azizli
Fiix Community Team
Sabina AzizliFiix Community Team
published in Welcome & getting started
Navigating around The Fiixers

The Fiixers has been structured with Categories →  Subcategory Forums → Posts to make it easy to navigate around the community and find what you’re looking for.  Subcategory forums are where you add your answers, questions, comments or create a post if you want to start a new topic. Click here to learn how to create a new post. 💡 The Fiixers Community Tip - subscribe to any forums at the right hand side of the page to receive automatic updates when new posts have been added.  To navigate back to The Fiixers homepage simply use the breadcrumb links in the top left corner.       Here are the forum breakdowns*: News & Updates Welcome & getting started - Say hello and check out how to get started interacting with your community Fiix news - Stay on top of what's happening at Fiix Maintenance news - Discuss what's going on in your industry, share info on emerging trends, conferences, and other stuff you find interesting Ask, Share & Solution Got a question? Ask the community

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Sabina Azizli
Fiix Community Team
Fiona Au
Fiix Community Team
Fiona AuFiix Community Team
published in Welcome & getting started
Setting up your profile & notifications

 Let the community know who you are by completing your profile information and start building your network connections. 👉  Click your avatar on the upper right corner and then click My account settings from the menu to edit your profile, setting preferences or change your password. 👉  Click edit photo to add your profile picture and then enter details for your job title, company, location, share something about yourself and include a signature for your posts....be sure to save your changes. 👉  Toggle between General, and Notifications to manage your account details and email notifications.👉  Click Password to reset your password.If you want to update your registered email address for The Fiixers community, please email us at community@fiixsoftware.com.

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Fiona Au
Fiix Community Team
Sabina Azizli
Fiix Community Team
Sabina AzizliFiix Community Team
published in Welcome & getting started
The Fiixers community guidelines

Welcome 👋 we’re so happy you’re here 🎉This is where the Fiix Community gathers to discuss all things CMMS and maintenance as well as getting into other relevant topics such as sustainability, leadership and personal growth. The goal is for you to use the community to connect, share and learn from each other, while also building a profile and professional network with your peers. To ensure our community stays informative, valuable and serves as a platform where we can all become better together, here are the guidelines:  We are here to help - If you are new and are unsure about anything, just ask. The Fiix Community team and other members are at the ready to help and make you feel at home Share your knowledge and experiences - Help make the Fiix Community a richer place by sharing your expertise. You have a lot of knowledge and first-hand experience that other members could benefit from, so make their day by answering their questions. And, if you also include content created by some

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Sabina Azizli
Fiix Community Team

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