Fiix news

Welcome back to our series: Fiix Customer Voices! In these posts, we’ll be showcasing CMMS and maintenance stories from Fiix users just like you. Discover how other Fiixers are leveraging Fiix CMMS and driving real results in their maintenance programs. If you haven’t seen last week’s story with Marc from Westrock Coffee, check it out here:MI Windows and Doors is a leading manufacturer with 14 facilities across the U.S., known for delivering worry-free windows and patio doors with exceptional craftsmanship. But behind the scenes, their maintenance team faced a familiar challenge: reactive processes and no effective way to track assets or activities. To change that, Inventory Control Coordinator David Brown and Maintenance Supervisor Rex Dailey led the charge in implementing Fiix CMMS to bring proactive maintenance, inventory visibility, and cross-site collaboration to life. Don’t have time for a video? Here’s the MI Windows and Doors story at a glance. Challenges  Reactive maintenance:

Welcome back to our new series: Fiix Customer Voices! In these posts, we’ll be showcasing CMMS and maintenance stories from Fiix users just like you. Discover how other Fiixers are leveraging Fiix CMMS and driving real results in their maintenance programs. But first, if you haven’t seen last week’s story with Tony from Bush Brothers & Co, check it out:Westrock Coffee is on a mission to build a more equitable, sustainable coffee supply chain from farms in Rwanda to production facilities in Arkansas. Leading their maintenance transformation was Marc Roberts (@MarcWBCF), who wears many hats as Maintenance Planner, Fiix Admin, and Inventory Control Specialist. Marc played a key role in rolling out Fiix CMMS across Westrock, helping maintenance techs get up to speed fast and cut down repair times. With access to real-time data, the team can troubleshoot issues quicker and stay on top of their work order backlog. It’s a great example of how the right tools and teamwork keep operations

Welcome to our new series: Fiix Customer Voices, where we’ll be showcasing captivating CMMS and maintenance stories from Fiix users just like you. Get inspired by discovering how other Fiixers are leveraging Fiix CMMS and driving real results in their maintenance program! Bush Brothers & Company has been manufacturing pantry staples for over a century, but they’re best known for their iconic baked beans. At their Augusta, Wisconsin plant, a new chapter began when Anthony Peterson (@auapeter) stepped into the role of Maintenance and Reliability Manager.  By aligning maintenance techs, management, and operations from the start, Anthony led a smooth and successful Fiix CMMS implementation at the Augusta plant. His leadership earned him the Peak Performance Award at Fiix Forward 2025, recognizing the team's impressive results—including an 85% maintenance efficiency rating and a 97% on-time work order score. Watch: Anthony Peterson from Bush Brothers   Don’t have time for a video? Here’

Hey all, Hard to believe, but Fiix Forward 2025 is just over two months away! We’re looking forward to gathering with you and the entire Fiix community in Phoenix, AZ from Sept 29th to Oct 2nd. 👋🏻Check out the freshly released Fiix Forward agenda below to see what we’ve got in store for you over three days packed with expert seminars, roundtables, bootcamps, and hands-on CMMS training. You’re sure to level up your CMMS skills and return empowered to achieve real results. So, jump in and start planning your on-site schedule now. Explore the 2025 agenda Early bird pricing of $395/pass won’t last much longer, so I strongly recommend buying now to lock in your 40% discount.Get details & passes  ​​​See you in Phoenix! 🌵  PS. If you need your manager’s approval to attend, download this kit to help you get the green light. 

Hey Fiixers, the best user conference in maintenance is back again! Fiix Forward 2025: Real Results will take place in Phoenix, AZ from Sept 29th to Oct 2nd! 🌞🌵We’re calling on all Fiixers to join us for three action-packed days of upgrading your CMMS skills, refining your maintenance strategy, and getting direct expert help to do more with Fiix. This year we’re adding even more sessions tailored for beginners and experienced users. The one goal? To achieve real results with Fiix CMMS.  Get ready for all the things you enjoy about Fiix Forward, including: Learning new ways to use your CMMS from Fiix experts   Collaborating and swapping ideas with other maintenance pros  Consulting with industry insiders on evolving your maintenance strategy   Plus, new for this year, we have:  A beginner bootcamp to slingshot your CMMS skills  Office hours for 1:1 help from our Professional Services team  User-led roundtables and customer stories  An awards ceremony honoring our amazing user com

Calling all EMEA Fiixers!It isn’t often that we get a chance to congregate in person to discuss the future of maintenace. That’s why we’re excited to announce that the Fiix team is headed to Rome, Italy for ROKLive 2025: Creating the Future of Industrial Operations! From June 16-19, we’re bringing together the best of the best in maintenance, operations, engineering, and technology to explore the future industrial automation and how to transform your business with Rockwell Automation and our PartnerNetwork™ ecosystem. For maintenance teams specifically, the Fiix team will be running dedicated sessions on CMMS integrations, predictive analytics, and more. We’re only a month out, so don’t miss this chance to bootstrap your maintenance future in person.As a global company, we're proud to bring this world-class event to our customers and partners in EMEA (Europe, Middle East, Africa). We hope to see you there.Ciao!Register Now    

Class is now in session! We’re pleased to announce the release of two new modules over at the Fiix Learning Center designed to help you get the most from the tier-specific features in Fiix CMMS: Fiix Professional Tier FeaturesNew Learning PathNested PMs: Understand how to create and manage nested preventive maintenance schedules to ensure comprehensive asset care. Rotating Assets: Learn to track and manage assets that move between locations, ensuring accurate records and maintenance schedules. Multi-Asset Work Orders: Discover how to create work orders that cover multiple assets, streamlining your maintenance processes. Condition Based Triggers: Implement triggers based on asset conditions to perform maintenance only when necessary, optimizing resource use. Advanced Notifications: Set up and customize notifications to keep your team informed and responsive to maintenance needs. Inventory Cycle Count: Master the process of conducting inventory cycle counts to maintain accurate stock lev

There’s nothing we love more than positive feedback from Fiixers like you. But sometimes, it’s also nice to get a little external validation. That’s why we’re excited to announce that Fiix was recently named a CMMS leader in the 2024 IDC MarketScape report for SaaS CMMS Applications. We think that each new award belongs to you as well. So take a bow! It’s only because of our users that we continue to improve--and rack up the trophies.We’ve put together a little site to showcase some of our proudest achievements, because if you’ve got it, why not flaunt it? We hope that by visiting the link below you can feel good about being part of one of the best CMMS platforms in the world. You’ll also find a link to download a free excerpt of the IDC report, in case you’re curious to see what the experts are saying about Fiix CMMS.Here’s to many more adventures and milestones together. 🏆 Visit the Fiix “Trophy Case” 🏆 

The contest is now closed. Thank you so much to everyone who participated! Prize winners will be contacted by DM.Happy Birthday!The Fiixers is turning 4 years old this month. We were the first maintenance platform to launch an online community for our users, and four years later, we’re still going strong--with best members in the biz.Thank you for making our community the place for maintenance pros to connect.Just look at what we’ve achieved together:In four years, we’ve grown to 2281 members in 101 countries Since our humble beginnings, you’ve asked 513 maintenance questions in Help Others Last year, we had 105 questions asked by members, with 271 repliesTo those who have been with us since the very beginning, we salute you! 💪And those of you who have joined more recently, welcome! 🤠 The Birthday ContestTo celebrate our 4th year and all that we’ve achieved together as a community in that time, we’re once again holding everyone’s favorite giveaway contest. Because what's a birthday w

With another great year drawing to a close, we're more grateful than ever to have you on this journey with us. Your participation in the Fiix community makes all of us better. Full stop. And it enables our mission to make maintenance easier, smarter, and more organized.  This season, to sprinkle in some holiday magic, we're continuing our tradition of (digital) gift-giving. The interactive webpage below is a little thank you from our team to yours.... We hope it puts you in a festive mood! Click here →Happy Holidays, The Fiix Team 

Fiix Forward 2024 is just over two months away! We’re looking forward to gathering with you and the whole user community in Memphis, Tennessee from October 7th-10th.  This year’s conference is all about learning how to use maintenance data as your north star, no matter where your starting point. Check out the freshly released Fiix Forward 2024 agenda to review the product sessions, trainings, and roundtables on offer and to start planning your on-site schedule.   Explore the 2024 agenda  Early bird pricing of $395/pass won’t last much longer, so act now to get your 40% discount.    Get details & passes   Hope to see you in Memphis!   P.s. If you need your manager’s approval to attend, download this kit to help you get the green light. 

Hey Fiixers 👋🏻 I have some exciting news! Fiix Forward is back for another year and we’re heading to Memphis, Tennessee from October 7-10th as we look to build on the success of last year's sold-out and waitlisted user conference. Fiix Forward 2024 is all about discovering how to use maintenance data as your north star, no matter where your starting point. Packed with hands-on training and expert-led sessions, Fiix Forward is the year’s biggest opportunity for CMMS champions like you to level up skills, hit professional development goals, and understand the trends & technologies changing the face of maintenance. Join us... and expand your maintenance universe!  Learn new ways to use your CMMS from Fiix experts   Collaborate and swap ideas with other maintenance pros  Consult with industry insiders on evolving your maintenance strategy  And of course, no Fiix Forward would be complete without some awesome networking opportunities and social events.   As our flagship in-person

Back in October 2023, we held our 3rd annual user conference, Fiix Forward, in Nashville, Tennessee. The conference wasn’t just our chance to tell you about what we’ve been doing as a company, but it’s true purpose was to give you, our community, a chance to feel heard, seen, and understood.  As part of that promise, we conducted interviews, where individuals like you shared their maintenance troubles, triumphs, and resilience that led to their success. Those stories have been captured and will be shared with our customers in hopes that others will be inspired. With that being said, we are excited to share our first two videos of the series:  JJ McDonnell Co. Inc, a leader in seafood processing and distribution, was busy trying to keep operations afloat before Fiix. In that line of work, every minute of downtime spells disaster, products spoiling, deliveries delayed, and resources wasted.Thankfully, @MgarnerJJ has been hard at work implementing the Fiix CMMS. In a short period of time,

Building on our field inspection stories, where industry professionals just like you share their maintenance challenges, victories, and the perseverance that paved their path to success, we bring you part 2 of the interviews conducted at Fiix Forward!We hope these stories can spark inspiration for all Fiixers, regardless of where you are in your journey. Daikin ComfortJoel is an excellent motivator, successfully leading his team through the process and organizational challenges that come with new software.  Before implementing Fiix the team was challenged with incomplete data sets and manual parts tracking. This left them with huge gaps in reporting financial spending, making capital and maintenance planning hard.  Luckily Joel and his team found solace in the Fiix CMMS. He stressed that Fiix helped the team get into the habit of tracking things in the CMMS. He mentions that knowing everything about the machine, like how much time is spent on repairs, how many parts are being consumed,

Update: Congratulations to our five winners! We wish you the very best in crushing those 2024 Fiix goals!angelina.neumann Thelime cplette Nate.pettyneal RasmusBCan you believe it's been three incredible years since we kicked off this maintenance adventure together?Here’s what we’ve achieved as a community since 2020:   Together we’ve grown to 1890 members in 91 countries   Since inception, you’ve asked 408 maintenance questions in Help Others  Last year, we had 121 questions asked by members with 269 replies   Thank you to all our members for journeying with us over the past three years and making The Fiixers the welcoming and collaborative hub it is today.  To celebrate this milestone, let’s shift our focus from the past to the future. We want to hear about the challenges you’re excited to tackle in 2024 with Fiix by your side. Every response will be automatically entered to win some great birthday swag. Tell us about a problem you're eager to solve, a project you're enthusiastic

The new year brings with it time to reflect on our goals and priorities as maintenance professionals. Where does sustainability rank for you? It continues to grow as an important objective in many industries, and more maintenance teams recognize how sustainability can be good for both business and the environment.   To better support you on your quest for sustainable maintenance, this year we’re relaunching our sustainability user group.  It’s your dedicated space for discussion, news, and webinars on all the ways maintenance and sustainability intersect. Join the conversation and vote now to decide the future of our group!  

Fiix Forward 2023 is only two months away and we’re looking forward to gathering in-person with as many members from this amazing community as possible in Nashville, Tennessee from October 2-5. This year's conference is all about growing as a CMMS super user, so check out the freshly released Fiix Forward agenda for all the product sessions, hands-on trainings, and roundtable topics to start planning your on-site schedule.  Explore the Agenda Early bird pricing of $350/pass won’t last much longer, so act now to get your discount of over 40% off the regular price.  Get details & passes  See you in Nashville!  P.s. If you need your manager’s approval to attend, download this kit to help you get the green light. 

Hey Fiixers! We’re excited to announce that our ‘Events’ section has undergone a revamp! You will now find all Events related content in our new module Events & Workshops. With this one-stop hub, we encourage you to discover and register for all upcoming events and workshops, and explore recaps of on-demand webinars. Our team is excited to continue providing valuable experiences to expand your skills as a Fiix CMMS user and level up your maintenance strategy along the way.  P.S. Our Quarterly Product Roadmap webinars will continue to be updated in our Product Updates module.  We’re looking forward to having more Fiixers immerse themselves in our past and upcoming experiences with this revamp. As always, let us know if you have any questions or feedback in the comments below. 👇 

Fiix Forward, our annual user conference, is back again and we’re headed to Nashville, Tennessee from October 2-5!  Fiix Forward 2023 is all about growing as a Fiix super user. As the CMMS champion within your organization, attending this conference will help you ascend the “summit” of maintenance performance by: Learning new ways to use your CMMS from Fiix experts  Collaborating and swapping ideas with other users  Talking with industry insiders about how to evolve your maintenance strategy This live event is the perfect opportunity to level up the skill-building and relationships we create here in the community virtually by actually connecting with one another in-person!  Check out last year’s sold-out event to get a sense of what you can expect at Fiix Forward 2023.   Passes are now on sale! Space is limited, so book now to save your spot. Visit the Fiix Forward site to get more details. Get details & passes  For those requiring manager approval to attend, there's no better way

My colleague @Marc Cousineau is looking for some volunteers to share their CMMS experiences and insights for an upcoming campaign to help other maintenance teams who are researching Fiix.I know how many experts we have in our community so I am hoping we can get some takers to help him out. It’s pretty simple, he’ll ask you 2-3 questions and will record the session which should take about 15 minutes...unless you have A LOT of stories you want to share with him, then he’ll keep the camera rolling to capture it all 🎬 🎥 💥Respond to this thread by May 15👇 and he’ll reach out to you directly to book something based on your availability...and thank you so much for agreeing to help your peers begin to understand what is possible with Fiix 💙.

The month of January marks the two-year anniversary of The Fiixers community! It’s been a wild ride as we’ve grown from a simple vision to connect maintenance professionals to a dynamic community of over 1,500 Fiix CMMS champions in 137 countries.Thank you for being a part of The Fiixers!To celebrate, we’re holding a contest. Entering is simple. Just reply to this thread with your answer to the question: What was your biggest win with Fiix in 2022? Here are a few guidelines to help you craft your answer:What problem were you trying to solve?How was Fiix used as part of the solution?What was the result? How do you win?The three answers to get the most likes from other members will each win a prize pack, so be sure to get in there and 👍 the ones that made an impressive impact. We hope these answers also inspire other members with new ideas of what they can achieve using Fiix.Okay, with that out of the way, now on to the important stuff… the prize pack. We’ve got an assortment of Fiix br

The Fiixers is a perfect embodiment of the kindness and generosity of the holiday season. So, here’s the next instalment of the 12 Days of Maintenance to keep these good vibes flowing and show our appreciation for all that you do to make this community thrive all year round!Here are your final 6 stocking stuffers: Day 7: A quick refresh on Fiix’s Analytics tool  Day 8: A Fiix playlist (for when you need to hear something other than holiday music) Day 9: Conquer Maintenance backlog like a pro Day 10: Stay cozy with this Fiix fireplace (+Fiix Wins!) Day 11: Collect and act on maintenance data quickly: Maintenance Metric SOP  Day 12:  ‘Tis the season to celebrate 2022 milestones Click here to access.  From all of us at Fiix, we wish you and your family the very best for this holiday season…and here’s to even bigger and better things together in 2023!

As a show of gratitude for all of our members who showed up for one another in 2022 to share their CMMS knowledge and help other Fiix users we’ve put together a little holiday surprise. So, hopefully you have some downtime to check out the 12 Days of Maintenance. Here are your first 6 stocking stuffers:  Day 1: Four steps for designing work orders to get the data you want  Day 2: The ultimate maintenance gift guide  Day 3: How to get your maintenance project approved Day 4: Recommended maintenance podcasts Day 5: How maintenance teams can budgeting effectively during a recession Day 6: Treat yourself with these maintenance themed holiday recipes  Click here to access. We hope you find these stocking stuffers informative and helpful during this holiday season. p.s. - the final 6 stocking stuffers are coming on December 12th

This week we're shining the spotlight on Andrés 🔦. A fun fact about him is that he loves to bake bread 🍞. “A few years ago I felt all my work and hobbies involved a computer, and that I needed to be able to be good at something more tangible,” he said. “Baking bread is a great way to take a break, and something in your back pocket to contribute something great to any potluck without too much work.”Gluten aside, read on to get to know Andrés ⬇️.❓What motivates you?✨Having a challenge to solve. I tend to go down a rabbit hole whenever there is a question to answer, especially if it's something that people think can't be done but there’s still an optimistic "what if..." to explore.❓Tell us something fun that you do in your spare time.✨ I like fixing things. We recently bought a house and it feels like there is a never-ending list of small things to do, but if I can choose I prefer to work on fixing a bicycle .❓What do you love about your role/the work that you do?✨ Helping others get th

This week we're shining the spotlight on our Account Executive, Liam. A fun fact about him is that he’s a huge movie fan: his personal favorite is The Talented Mr. Ripley (we’re curious to hear yours – share it in the comments below).   Read on to get to know Liam. ➡️❓What motivates you?✨Working with an amazing and talented team leads me to constantly learn new things and grow as a Fiixer!❓Tell us something fun that you do in your spare time.✨ I’m an avid traveler and have been to 11 countries so far in 2022! ❓What do you love about your role/the work that you do?✨ As an Account Executive, I get to work with a wide range of customers and help them achieve maintenance success. This means always facing new and exciting challenges. ❓What has been your proudest moment at Fiix?✨ When I joined the AE team at Fiix, I had the chance to reflect on how much I’ve learned since starting as a SDR. I’m very proud of the skills and knowledge I’ve gained so far in my Fiix journey!