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Tap into the Fiix network to share your experiences on how to build your leadership skills, manage your team and evolve your maintenance strategy

82 Posts

Melissa MeyerFiix Community Team

published in Supercharge your maintenance strategy

How to create and maintain a data-rich equipment maintenance log

While many things in maintenance are not predictable, equipment maintenance logs are. They help you perform preventative maintenance to ensure equipment is in good condition, runs as efficiently as possible, and provide a useful reference point for discovering failure patterns, expenditure, and repair. This post will explore how you can create and maintain a top-notch equipment maintenance log and the 6 ways you can make the most of the data you’re collecting within them. How to create an equipment maintenance logThis will all depend on a variety of factors that are specific to your team and facility, but any log should keep these 3 questions in mind: What asset and maintenance information do you need most? How detailed does that information need to be? Who will be using this information and how will they use it?Your log will include two sections: Asset Information Maintenance Work Information Equipment name Serial number Location within your facility Manufacturer detai

1 day ago

Melissa MeyerFiix Community Team

published in Supercharge your maintenance strategy

7 steps for building a maintenance analytics program by starting small

Following up on our last post on the benefits of starting small with any maintenance project, we’ll now walk you through our step-by-step guide for creating a maintenance analytics program by starting small and growing it piece-by-piece 🧱. Step #1: Ask the right questions You need to be clear on the reason/purpose of why you’re collecting data in the first place, so consider questions like: What are your business’s biggest goals and how can maintenance impact them? What challenges is your company facing and how can maintenance solve them? What opportunities can your organization pursue and how can maintenance help?Answering these questions will give you a clear view of where your team can make the biggest impact with the fewest obstacles. To help you get started, here are a few examples of how you may answer these questions: What are your business’s biggest goals? Ex. Reduce waste across all business units How can maintenance impact those goals? Ex. Increase preventive

3 days ago

Emma MuldoonFiix Community Team

published in Supercharge your maintenance strategy

How to start small with any maintenance project 🔧

It can be tempting to go all-in on a project and get big results as fast as possible. Unfortunately, that rarely happens. In fact, 70% of all projects fail. So what can you do to avoid a similar fate? Start small! Starting small means implementing an idea or project in small steps instead of all at once. In this post, learn the benefits of starting small, how you can start small in your next maintenance project, and when to take them from small to big. Three benefits of starting small? ➕Starting small eliminates a lot of the problems that plague larger projects, which helps you:Catch problems while they’re small and reduce risk: If something goes wrong or isn’t working, the consequences are contained. You can also identify and plan for risks when expanding the project. Get adoption and buy-in faster: Change is always hard, but is easier to navigate when it’s smaller. This gets people on board quicker, which gets you results faster. Implement projects with fewer delays: Starting small

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15 days ago

Emma MuldoonFiix Community Team

published in Supercharge your maintenance strategy

Analytics 101 🎬

Fiix’s analytics tool allows you to access valuable data about your organization’s maintenance activities. In this training video, Gail Mowatt (@gmowatt), Fiix's Senior Manager of Training and Education, will help you get acquainted with the Fiix analytics tool and key features like dashboards and looks 📊. Watch this ~7-minute video to learn how to: Access analytics Navigate dashboard and looks Apply filters Drill-down on a look If you have any questions or feedback for Gail please post in the thread below👇.

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17 days ago

Emma MuldoonFiix Community Team

published in Supercharge your maintenance strategy

How to use data to answer five big questions about your maintenance team’s performanceBlog

Maintenance involves many moving parts, which means more chances for something to go wrong. And when problems arise, you want to tackle them with as much information as possible. In other words, you want problem-solving to be predictable 🔮.🚨 Data is key to achieving this goal 🚨.Our most recent blog is all about using your maintenance data to answer your big questions and how Fiix analytics can make the whole process a lot easier. In it, we look at the 5 ways you can use data to solve common maintenance issues and lead your team to success: How do I make sure the right maintenance is being done at the right time? ⏰ How is maintenance affecting the performance of equipment? 🔧 How can my facility organize our storeroom so parts are easily accessible? 🏬 Where should I be allocating my maintenance budget? 💰 What obstacles are our technicians facing? ⚠️ Wanna learn more? Grab a cup of ☕️ and head over to our blog to check it out.

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1 month ago

ChrisLeeTeam Fiix

published in Supercharge your maintenance strategy

Considerations when mobilizing your maintenance team

Hey Fiixers! I’m Chris, and I’m an Implementation Consultant at Fiix based in the UK. Before joining Fiix I ran my own software and training consultancy for 13 years helping people build both Facilities and Asset Maintenance Systems. As businesses are driven towards compliance and improved working efficiencies, people are starting to look towards mobile solutions to help in these areas. During the process of rolling out these applications to customers, I have identified some considerations that I feel may be important ahead of implementing a mobile solution and this article may just provide you with some answers to your questions or prevent you from making a costly mistake. First we need to consider the hardware Mobile maintenance applications are quite often written for the popular Android platform, with some companies also offering an Apple equivalent. There is a wide variety of Android products available to select from, including commercially available devices from companies such

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1 month ago

ChrisLeeTeam Fiix

published in Supercharge your maintenance strategy

Emma MuldoonFiix Community Team

published in Supercharge your maintenance strategy

Good, fast, cheap - You get all 3 with OT integrationsOn-Demand

The saying goes “good, fast, cheap, pick two” but when it comes to linking your operational tech to your CMMS, you don’t have to choose. Fiix’s open API has enabled customers to save hundreds of thousands of dollars per year. And realizing these efficiencies is easier, faster, and cheaper than you think. Watch Fiix experts Alex and James as they demystify operational technology (OT) integrations by: Busting misconceptions around the cost, complexity, and effort required to get your equipment talking to your CMMS Showcasing the benefits, including how OT integration is the pathway to condition-based and predictive maintenance Providing real world examples of how quickly Fiix users have realized ROI When and how you can get started

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4 months ago

Emma MuldoonFiix Community Team

published in Supercharge your maintenance strategy

James' Hot Take on OT Integrations

“Having been a part of many of the integrations we've completed at Fiix, this is a topic I have a lot of excitement for!” James Binckly, Product Manager at Fiix. Integrations are often seen as a daunting task, however, in James' experience it's quite the opposite. Watch to hear what an OT integration looks like in reality and how it can save you time, money and improve your asset performance. Watch the full webinar recording!

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4 months ago

Emma MuldoonFiix Community Team

published in Supercharge your maintenance strategy

Integrate Fiix with your operational technology without blowing your budget or doing any IT work

Huge shout out to @Tdufton for participating in a case study with our team! It’s great to see Fiixers share and celebrate their success.Read the story of Perth County Ingredients, a food processor that integrated its PLCs with Fiix in two weeks and used this integration to save $40,000 in nine months. If you want to read the full case study check it out here.But first, what does it mean to integrate with operational technology (OT)?How it works Getting equipment data from a PLC, MES or another OT system into Fiix is hard to do manually. But, the good news is, there’s software that eliminates manual data collection. This software receives information from your OT systems and automatically sends it to Fiix. The connection between the three systems is an integration. What happens to the data in Fiix? Once equipment data is flowing to Fiix, it can be used to automatically create and schedule work orders based on your pre-set triggers. For example, if a machine runs for a certain number o

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4 months ago

Emma MuldoonFiix Community Team

published in Supercharge your maintenance strategy

Alex's Hot Take on OT Integrations

“It’s changing the game for maintenance in a lot of different ways.” Alex Topper, Customer Success Manager at Fiix. Watch to understand why Alex thinks operational technology (OT) integrations have been a game changer for his clients, saving them time and money by automatically triggering work orders in Fiix with real time data. Watch the full webinar recording!

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4 months ago

Christa BrownFiix Community Team

published in Growing as a leader & people manager

Celebrating our community leaders 🥳

Since the launch of our community we have seen such great conversations among our Fiixers. In fact, you are answering each other’s questions over 90% of the time…a stat that puts The Fiixers in world-class community status! So, to continue our 1-year anniversary celebrations, this week we want to shine a light on some of our top contributors who have helped make this space such a great place to learn and grow!@ryanr @htullos @mtperkins @bshafer @MichaelUD @Michelle J @Tdufton @RalfK @cstevens @Tina Brown Note: The more you engage within the community the more points you earn! See where you rank on our full leaderboard here → Collectively these Top 10 community leaders have posted almost 400 times, so odds are one (or more) of them has helped you by taking the time to share their experience. If so, add a quick message below 👇 to say, thanks 🙏. As we continue to grow our community of Fiixers, we encourage everyone to get involved! Tell us in the replies below if there are topics you

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4 months ago

john reeveNew Member

published in Supercharge your maintenance strategy

The Bad Actor Report: Reasons Why Organizations Fail to Perform Failure Analysis

Continuing with The Bad Actor Report series, in this article we’ll take a deeper dive into the reasons why organizations fail to perform failure analysis. If you missed my first post, you can check it out here ⤵ There are a few different reasons why organizations fail to perform failure analysis: Many fail to leverage failure data from their CMMS due to bad data. Some organizations simply do not believe the CMMS should be used for failure analysis. In other instances, leadership teams do not believe the working level will consistently enter failure data due to a fear of being micro-managed by the data they enter. Lastly, some administrators set up failure codes but they are too high a level to add value, e.g., “mechanical issue” which is too vague for analysis. As it is, many organizations capture nothing. But at the other end you have root cause failure analysis, which is quite extensive. Which leads to my next point of what is the right level of detail for failure data? The

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4 months ago

Justine RaeFiix Community Team

published in Supercharge your maintenance strategy

Take Our Enterprise Tier For A Test-Drive

Have you ever wondered if the enterprise features could help you evolve your maintenance program? Well, now you can test them out in a 21-day complimentary trial to help understand their ROI potential. In direct partnership with your Customer Success Manager (CSM) this limited time offer includes a 1:1 walk-through of the enterprise features, setting trial goals to measure the impact, as well as setting-up weekly check-ins to ensure you’re getting the most out your trial access.And, if you’re already using the Enterprise tier but need a refresher on what you should start using next also sign-up and I’ll have your CSM reach out to book a time for a feature walk-through so you can set goals for what you want to achieve next.Here’s a few ideas to get you thinking about what’s possible: Customization - think of this like a build-a-Fiix workshop, using open APIs and custom fields to make Fiix your own unique instance based on what matters most for your daily users. Enhanced Security - use

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5 months ago

ChrisLeeTeam Fiix

published in Supercharge your maintenance strategy

Asset Categories Explained

Hello fellow Fiixers! I’m Chris, and I’m an Implementation Consultant at Fiix. You can learn more about me and my CMMS experience here in our Welcome & intros thread. The Fiix Professional Services team often gets asked about the best way to set up asset categories. So, I thought I’d take a moment to share some key recommendations from our team. Focusing on asset categories when considering the structure of your data ahead of data inputting/importing is critical to maximize the searching, reporting and custom field usage capability of your Fiix CMMS system. It’s also beneficial if you are looking at doing some housekeeping on your existing system. Simply put, asset categories define, identify, or classify assets of a similar type. How many layers are required for good searching or reporting?In most cases, one or two levels are sufficient to satisfy most requirements. Categories can also be set up for Locations/Facilities, Parts/Supplies, or Tools. Hierarchical tables can be create

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5 months ago

john reeveNew Member

published in Supercharge your maintenance strategy

Defect Elimination Discovers Hidden Problems

Some organizations form defect elimination teams which include representatives from operations, maintenance, and engineering. This team may be assigned to performing a walk-down of a problematic system. When issues are discovered, they may be tagged and assigned a work order, but in some cases, the defect team may perform an immediate fix. As shown in the figure below, defects can be introduced anywhere in the life cycle. Example DefectsOperating procedure incorrect Excessive rust/corrosion Broken indicator light Potential hazards; missing guard covers Excessive fluid leakage; oil leakage at joints Pipe hangers missing (or not adding proper support) Defective wiring; broken conduit; broken junction box Operating valves not tagged (as commonly used in LOTO) Sight glass broken; Gage missing acceptable range coloring Gage too small -- ergonomic issue; proximity sensors not working Missing CMMS Asset Identifier; Asset altogether missing in CMMS Housekeeping (cleaning) needed – which may

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6 months ago

marccousineauTeam Fiix

published in Growing as a leader & people manager

Five questions to help maintenance and operations solve scheduling conflicts

Scheduling conflicts are right up there with hold music and bumper-to-bumper traffic as one of the most annoying things in the world. And when maintenance and operations schedules clash, tensions can run high.The five questions below can help both teams work through scheduling conflicts without either side feeling slighted.While you’re here, have you ever had to convince your peers to give maintenance some time on equipment? What was your game plan?

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6 months ago

john reeveNew Member

published in Growing as a leader & people manager

Worker Safety is Usually a Result of Integrated Communication

Worker safety, and asset integrity, requires a thoughtful process and the CMMS plays an important role. The pink rectangles in the figure below highlight areas where worker safety and asset integrity can be emphasized. How to highlight worker safety and asset integrity: Verify requirement for safety plan with all work. Certain job steps require special denotation (boldness or color) to highlight potential for injury. The maintenance technician, before starting job, should assess overall level of risk once at job site; Worker reviews pre-job checklist. HSE manager should be notified of high-risk operations (and maintenance) – and be present. Planner must assign the right skill set to the job; similarly, the supervisor must assign the right qualification. At start of each shift, maintenance supervisor should conduct a JHA/JSA. At end of shift, if job not complete, technician must place job site in safe condition. When updating CMMS, be sure to provide feedback of other h

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6 months ago

john reeveNew Member

published in Growing as a leader & people manager

Overcoming the Challenges of Poor Communication

There can be 3 types of communication: Leadership dictates Conversation within a department Conversation between departments (e.g., operations and maintenance) Communication breakdown occurs when there is a lack of trust between the working level and management. Similarly, the CMMS can have KPIs that present the wrong emphasis. An example of this would be KPIs that only focus on worker productivity and nothing on asset performance. It helps to remember that the CMMS is best used as an asset management system and not a people tracking system.The Iceberg PrincipleFor many organizations, problems don’t always get relayed to the top. The reasons could be numerous. The figure below shows the percentage of issues that are known – but not reported. With percentages this high it is important for leadership to find multiple ways to communicate. Reasons why problems do not get communicated:Operators marked up check-cards (paper) and turned these in, but no one had the time to convert digital

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7 months ago

Christa BrownFiix Community Team

published in Supercharge your maintenance strategy

A maintenance manager’s guide to creating and using FMEAs

Risk can never be eliminated, but it can be managed. This is especially true in maintenance. Equipment failure is inevitable. But knowing how to reduce the likelihood of failure, and how to react when it happens, is critical to success.This article - by @marccousineau in consultation with Fiixers @jasonafara, @crog jr, and @Thibaut - outlines a strategy maintenance teams can use to manage risk with FMEAs.A failure mode and effects analysis (FMEA) is a tool for understanding and anticipating failure so you can limit its impact. In this article, you’ll learn:What an FMEA is The different types of FMEAs How to create an FMEA And how maintenance teams can use an FMEARead the full article on the Fiix website → And post any questions or comments you have regarding the article right here 👇

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8 months ago

john reeveNew Member

published in Growing as a leader & people manager

Promoting a Culture of Reliability and Trust

The potential to deliver value is massively increased when everyone is pulling together in the same direction and speaks the same language. Asset management tools and technologies are always important but it is the engagement of the workforce, the clarity of leadership, and the collaboration between different departments that creates best-in-class organizations [The Institute of Asset Management]. Someone once said, “Culture eats strategy for breakfast”. This means no matter how well your procedures and work orders are written, if the staff lacks buy-in, the outcome may be sub-standard. The ideal organization will understand the mindset of the working level. They will use the business analyst to make scheduled visits to listen, assist and train. By implementing a defect elimination program, staff becomes aware of attending to even minor problems before they become bigger issues. The goals and objectives of an asset management system begin with the mission statement, asset management po

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8 months ago

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