Problem solving may seem like a straightforward skill but it’s considered one of the most complex intellectual abilities. According to a paper by Beyer (1995), critical thinking means making clear, decisive, reasoned judgments. Good critical thinkers can think clearly and rationally, solve problems systematically, and make the right decisions quickly. 

That’s how Chapter Three: Problem Solving Skills starts off in our eBook, 10 Skills of Successful Maintenance Managers. From interpersonal skills to financial management, this free download covers everything a people manager needs to effectively lead their team, direct their work, and hit their goals.

Written by veteran Fiixer ​@Tanya_Goncalves, 10 Skills of Successful Maintenance Managers aims to build your expertise in:

1. Leadership Skills
2. Interpersonal Skills
3. Problem Solving Skills
4. Financial Management Skills
5. Time Management Skills
6. Teamwork Skills
7. Ability to Develop People
8. Adaptability
9. Emotional Regulation
10. Stress Management

Curious? Here’s a sneak peek from chapter three again:

When you experience a problem, ask, “Why did this happen?” Then, repeat the process until the root cause becomes apparent. By repeatedly asking “why,” you’re filtering out the symptoms and uncovering the problem. For example, your company missed a big product order when some equipment broke down.  

1. Why did the equipment fail? It overheated.
2. Why did it overheat? The cooling fan failed.
3. Why did the cooling fan fail? Regular service was missed.
4. Why was the service missed? Our paper tracking system was unorganized. It fell through the cracks.
5. Why don’t we have an automated preventive maintenance system? Our maintenance guy isn’t good with computers.

This is just a small sample of the varied and practical insights we packed into this booklet. Download the full text and start growing your people manager skills today!