blogs.idc.com/2020/07/01/five-competitive-advantages-of-resilient-operations 

Game-changing stat  

61.3% of CEOs view market responsiveness as more operationally significant than throughput and efficiency over the next five years.

This is a huge shift. Manufacturers have tried for decades to maximize throughput and efficiency in every way possible. That’s all changed in a matter of months.

In this article, IDC suggests that resilient operations will converge the two traditionally separate groups of IT staff and operations subject matter experts, they give 5 reasons why, and share some success stories of resilient operations in the COVID era.

Moral of the story: If you want operational flexibility, invest in a maintenance team that's connected to the rest of the organization.