Supercharge your maintenance strategy
Learn and discuss ways to evolve your maintenance strategy including predictive, prescriptive, AI, IIoT, integrations and more
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While many things in maintenance are not predictable, equipment maintenance logs are. They help you perform preventative maintenance to ensure equipment is in good condition, runs as efficiently as possible, and provide a useful reference point for discovering failure patterns, expenditure, and repair. This post will explore how you can create and maintain a top-notch equipment maintenance log and the 6 ways you can make the most of the data you’re collecting within them. How to create an equipment maintenance logThis will all depend on a variety of factors that are specific to your team and facility, but any log should keep these 3 questions in mind: What asset and maintenance information do you need most? How detailed does that information need to be? Who will be using this information and how will they use it?Your log will include two sections: Asset Information Maintenance Work Information Equipment name Serial number Location within your facility Manufacturer detai
Following up on our last post on the benefits of starting small with any maintenance project, we’ll now walk you through our step-by-step guide for creating a maintenance analytics program by starting small and growing it piece-by-piece 🧱. Step #1: Ask the right questions You need to be clear on the reason/purpose of why you’re collecting data in the first place, so consider questions like: What are your business’s biggest goals and how can maintenance impact them? What challenges is your company facing and how can maintenance solve them? What opportunities can your organization pursue and how can maintenance help?Answering these questions will give you a clear view of where your team can make the biggest impact with the fewest obstacles. To help you get started, here are a few examples of how you may answer these questions: What are your business’s biggest goals? Ex. Reduce waste across all business units How can maintenance impact those goals? Ex. Increase preventive
It can be tempting to go all-in on a project and get big results as fast as possible. Unfortunately, that rarely happens. In fact, 70% of all projects fail. So what can you do to avoid a similar fate? Start small! Starting small means implementing an idea or project in small steps instead of all at once. In this post, learn the benefits of starting small, how you can start small in your next maintenance project, and when to take them from small to big. Three benefits of starting small? ➕Starting small eliminates a lot of the problems that plague larger projects, which helps you:Catch problems while they’re small and reduce risk: If something goes wrong or isn’t working, the consequences are contained. You can also identify and plan for risks when expanding the project. Get adoption and buy-in faster: Change is always hard, but is easier to navigate when it’s smaller. This gets people on board quicker, which gets you results faster. Implement projects with fewer delays: Starting small
Fiix’s analytics tool allows you to access valuable data about your organization’s maintenance activities. In this training video, Gail Mowatt (@gmowatt), Fiix's Senior Manager of Training and Education, will help you get acquainted with the Fiix analytics tool and key features like dashboards and looks 📊. Watch this ~7-minute video to learn how to: Access analytics Navigate dashboard and looks Apply filters Drill-down on a look If you have any questions or feedback for Gail please post in the thread below👇.
Hi Fiixers 👋, I’m Gail, Senior Manager of Training and Education here at Fiix. I am also the go-to person for change management and our new Fiix CMMS Certification program. The Fiix Learning Center has been updated with new content so that you and your team can now become Fiix CMMS certified users. There is a custom learning path for administrators, technicians and managers to train all types of users on how to get the most out of Fiix. The length for each learning path varies and there is an estimated time provided for each course. Once you and your team complete all the courses and knowledge check quizzes successfully, you will automatically receive your Fiix CMMS Certification along with badges for each completed course🎖️.And, did I mention there is no cost of becoming Fiix certified 🙌.Plus, this is a great training resource for onboarding new team members as well as a refresh for all users. It’s easy to get started: Create a Fiix Learning Center account – OR login to you
Maintenance involves many moving parts, which means more chances for something to go wrong. And when problems arise, you want to tackle them with as much information as possible. In other words, you want problem-solving to be predictable 🔮.🚨 Data is key to achieving this goal 🚨.Our most recent blog is all about using your maintenance data to answer your big questions and how Fiix analytics can make the whole process a lot easier. In it, we look at the 5 ways you can use data to solve common maintenance issues and lead your team to success: How do I make sure the right maintenance is being done at the right time? ⏰ How is maintenance affecting the performance of equipment? 🔧 How can my facility organize our storeroom so parts are easily accessible? 🏬 Where should I be allocating my maintenance budget? 💰 What obstacles are our technicians facing? ⚠️ Wanna learn more? Grab a cup of ☕️ and head over to our blog to check it out.
Hey Fiixers! I’m Chris, and I’m an Implementation Consultant at Fiix based in the UK. Before joining Fiix I ran my own software and training consultancy for 13 years helping people build both Facilities and Asset Maintenance Systems. As businesses are driven towards compliance and improved working efficiencies, people are starting to look towards mobile solutions to help in these areas. During the process of rolling out these applications to customers, I have identified some considerations that I feel may be important ahead of implementing a mobile solution and this article may just provide you with some answers to your questions or prevent you from making a costly mistake. First we need to consider the hardware Mobile maintenance applications are quite often written for the popular Android platform, with some companies also offering an Apple equivalent. There is a wide variety of Android products available to select from, including commercially available devices from companies such
Hey fellow Fiixers! I’m Chris, and I’m an Implementation Consultant at Fiix. You can learn more about me and my CMMS experience here in our Welcome & intros thread. During my time here I have noticed a trend among frequently asked questions I get during implementation. So I thought I’d share my findings with all of you. No two implementations are ever the same as each organization will have different requirements, resources and budgets. What does remain pretty constant is the process which surrounds implementing the system with the only differing feature being the level of planning, resource and detail that is required in line with your business needs. I do tend to focus on maintenance software sectors (CMMS & CAFM) but the questions and answers in a lot of cases are quite generic, as is the implementation process. FAQ’s on new implementations: How long will it take? How long will it be before we can start using it? What are the cost benefits and how long befor
Hello everyone! Over the next couple of weeks I will be posting about the bad actor report and recommended sort metrics. If this is a topic you would like to learn more about make sure you subscribe to this thread to see my series.The purpose behind failure analysis is to identify the problem and then the cause so you can prevent this event from happening again. Although it is “after the fact” (i.e., a lagging indicator) it is a valuable tool for performance improvement. Some organizations have trigger points that require a root cause failure analysis (RCFA) for serious events. This is where a team of people identify the problem, surrounding circumstances, and document all possible causes. The RCFA can last from days to weeks. In industries where a vehicle assembly line is stopped, the O&M shift might perform a 5-why analysis. This method involves asking "why" multiple times until the individual believes they have reached the cause of the problem. Chronic failure analysis (CFA) is
We've reached the final article of The Bad Actor Report. Let’s review why this report is the most important report in your toolkit for improving your maintenance strategy in this article.If you missed any posts in my series, you can check them out here ⤵ Chronic Failure Analysis may be the Most Significant Process you can Run. Well-known reliability professionals have stated that close to 80% of maintenance cost can be due to chronic failures. And because they are almost routine, their frequent occurrence impacts the bottom line.Thus, organizations should focus on ways to attack the worst offenders and eliminate the cause. The figure shown below is the complete process which if performed correctly will help reduce reactive maintenance. Possible Corrective Actions There are many possible actions that can result from reliability team reviews. It is not as simple as adding a new PM or conducting training. Lastly, it is possible that the reliability team may recommend multiple actions. B
Continuing with The Bad Actor Report series, in this article we go into detail about what a bad actor report looks like and how you can take advantage of this important data.If you missed my first few posts, you can check them out here ⤵ Before a Pareto-style report can be finalized, it is required to identify the sort metric as this is what provides the sort order on the report. A Pareto-style report is a type of chart that contains both bars and a line graph, where individual values are represented in descending order by bars and the cumulative total is represented by the line. There are many possibilities of which several could be of use, meaning, it may be beneficial to run the report using multiple sorts. The sort-metric options would be shown as report prompts, shown below: Those assets with the most work orders written against them. This structured query language (SQL) selection would focus on completed repair work with functional failures. Mean time between failure (MT
Continuing with The Bad Actor Report series, in this article we’ll go into the importance of how decisions are made with failure data and the impact it can make in your facility.If you missed my first or second post, you can check it out here ⤵ Some organizations want the CMMS to help them make better decisions regarding repair/replace, maintenance strategies, understanding which sensors to use, perform risk management, and identify recurring failures. Asset management also involves people, process and roles. With so much to worry about, it is critically important that stakeholders do the right work at the right time using the right staff. And when there is more work to do than resources allow, it is imperative to manage by exception.This is where failure data can help. Below are the most common ways these decisions are made in order from least to most effective. Decisions can be Subjective – Ignoring the CMMS and its Failure Data: In this instance, leadership only wants a basic work
The saying goes “good, fast, cheap, pick two” but when it comes to linking your operational tech to your CMMS, you don’t have to choose. Fiix’s open API has enabled customers to save hundreds of thousands of dollars per year. And realizing these efficiencies is easier, faster, and cheaper than you think. Watch Fiix experts Alex and James as they demystify operational technology (OT) integrations by: Busting misconceptions around the cost, complexity, and effort required to get your equipment talking to your CMMS Showcasing the benefits, including how OT integration is the pathway to condition-based and predictive maintenance Providing real world examples of how quickly Fiix users have realized ROI When and how you can get started
“Having been a part of many of the integrations we've completed at Fiix, this is a topic I have a lot of excitement for!” James Binckly, Product Manager at Fiix. Integrations are often seen as a daunting task, however, in James' experience it's quite the opposite. Watch to hear what an OT integration looks like in reality and how it can save you time, money and improve your asset performance. Watch the full webinar recording!
Huge shout out to @Tdufton for participating in a case study with our team! It’s great to see Fiixers share and celebrate their success.Read the story of Perth County Ingredients, a food processor that integrated its PLCs with Fiix in two weeks and used this integration to save $40,000 in nine months. If you want to read the full case study check it out here.But first, what does it mean to integrate with operational technology (OT)?How it works Getting equipment data from a PLC, MES or another OT system into Fiix is hard to do manually. But, the good news is, there’s software that eliminates manual data collection. This software receives information from your OT systems and automatically sends it to Fiix. The connection between the three systems is an integration. What happens to the data in Fiix? Once equipment data is flowing to Fiix, it can be used to automatically create and schedule work orders based on your pre-set triggers. For example, if a machine runs for a certain number o
“It’s changing the game for maintenance in a lot of different ways.” Alex Topper, Customer Success Manager at Fiix. Watch to understand why Alex thinks operational technology (OT) integrations have been a game changer for his clients, saving them time and money by automatically triggering work orders in Fiix with real time data. Watch the full webinar recording!
Continuing with The Bad Actor Report series, in this article we’ll take a deeper dive into the reasons why organizations fail to perform failure analysis. If you missed my first post, you can check it out here ⤵ There are a few different reasons why organizations fail to perform failure analysis: Many fail to leverage failure data from their CMMS due to bad data. Some organizations simply do not believe the CMMS should be used for failure analysis. In other instances, leadership teams do not believe the working level will consistently enter failure data due to a fear of being micro-managed by the data they enter. Lastly, some administrators set up failure codes but they are too high a level to add value, e.g., “mechanical issue” which is too vague for analysis. As it is, many organizations capture nothing. But at the other end you have root cause failure analysis, which is quite extensive. Which leads to my next point of what is the right level of detail for failure data? The
Some organizations form defect elimination teams which include representatives from operations, maintenance, and engineering. This team may be assigned to performing a walk-down of a problematic system. When issues are discovered, they may be tagged and assigned a work order, but in some cases, the defect team may perform an immediate fix. As shown in the figure below, defects can be introduced anywhere in the life cycle. Example DefectsOperating procedure incorrect Excessive rust/corrosion Broken indicator light Potential hazards; missing guard covers Excessive fluid leakage; oil leakage at joints Pipe hangers missing (or not adding proper support) Defective wiring; broken conduit; broken junction box Operating valves not tagged (as commonly used in LOTO) Sight glass broken; Gage missing acceptable range coloring Gage too small -- ergonomic issue; proximity sensors not working Missing CMMS Asset Identifier; Asset altogether missing in CMMS Housekeeping (cleaning) needed – which may
Risk can never be eliminated, but it can be managed. This is especially true in maintenance. Equipment failure is inevitable. But knowing how to reduce the likelihood of failure, and how to react when it happens, is critical to success.This article - by @marccousineau in consultation with Fiixers @jasonafara, @crog jr, and @Thibaut - outlines a strategy maintenance teams can use to manage risk with FMEAs.A failure mode and effects analysis (FMEA) is a tool for understanding and anticipating failure so you can limit its impact. In this article, you’ll learn:What an FMEA is The different types of FMEAs How to create an FMEA And how maintenance teams can use an FMEARead the full article on the Fiix website → And post any questions or comments you have regarding the article right here 👇
Just as it's recommended to visit your doctor for an annual physical, Fiix recommends performing an annual CMMS health assessment to reveal certain areas where you can take action to improve KPIs. @Steve_Ricard hosted a great session about this at Fiix Forward 2021 (available to watch on-demand) where he explained how a Fiix health check can help you: Identify new KPIs that were not envisioned during your implementation Adopt more advanced CMMS features to gain workflow and communication efficiencies Review and adjust your data structure for enhanced reporting to better inform business decisionsAnd now, the exciting news… We’re extending our Fiix Forward special offer to all Fiixers community members Community members get 20% savings! See flyer for all the details →*Offer available until December 31, 2021
How to manage an effective storeroomFiix Forward 2021
During this session at our user conference, Fiix Forward 2021, @NickRamkay shared his 4 pillars for managing an effective storeroom. 1 - Clear roles & responsibilities using RACI chart (responsible, accountable, consulted, informed) 2 - 9 strategic processes that are enacted no more than 4 times a year 3 - 15 tactical processes that are enacted no less than 12 times a year4 - Storeroom KPIs to measure and adjustInventory accuracy Inventory service level Inventory turns 🎬 Watch the full session ⤵ It became clear from the chat that this is a topic a lot of us struggle with:“I started at a new company June 2020 as Parts Coordinator and it has taken me 15 months to get 80% of our stock room/stock area inventoried. I started with machines components first. It is a big mountain to climb, but doable!”“I am a Maintenance Manager, so can focus just on store room. How I did it is the same idea: one bin, one shelf at a time. You will see results in a year or so.”“In my experience, there is
Thank you to the 550+ of you that registered for our first ever user conference. It was incredible to connect (virtually) with hundreds of Fiix users from all over the world 🌍We had messages from the UK, the Netherlands, South Africa, Australia, all over the US, and even from the honorary 8th wonder of the world, Niagara Falls (not sure if from the US or Canadian side 🤔)We would have loved to bring our community together in person (it would have to be a BIG room). However, there’s something special about a virtual conference bringing people together in times like this across many miles and time zones. 👏👏👏 A round of applause and heartfelt kudos to our Fiixer community members Thank you @Leombruno94 and @cstevens for bringing to life our conference theme, Discover what’s possible. Be sure to check out the recording of their session! You can binge on-demand 👀There was a lot to take in over the 2-days with topics ranging from strategies for growing and developing as a leader and ma
By popular demand, we’re bringing our Best-in-class work order series from the community to Fiix Forward 2021. Join @Alex.Topper and @jasonafara as they step through this 5-staged framework to progressively improve the quality and level of detail in your work orders so that you can unlock deeper data insights and improved performance. They’ll outline the goal for each stage, the value you can unlock by conquering it, and tips for how to get there. This is a great session to attend with your whole team, so you can asses what stage you’re currently in, and what you can all focus on next to continue to improve. Get my virtual conference pass → + add this session to your conference scheduleTuesday, September 28, 3:30PM - 4:15PM ET
🏁 Session Highlight 🏁 From pen & paper to PMs ✍️Fiix Forward 2021
With over 30 years experience and having worked in various maintenance, operations, and process improvement roles around the globe, Jay Hampton (@JayHampton) joined Forterra as the Director of Maintenance just over a year ago to drive their maintenance programs forward.Jay will be sharing his crawl, walk, run approach at Fiix Forward 2021. Join us to get an inside look of how he is building a strong foundation for success moving a complex, multi-site environment from pen and paper to a preventative program. PLUS, there are 20 more sessions offered at Fiix Forward 2021 to keep building your CMMS skills and unlock more Fiix value. So, no matter where you are on your maintenance journey, we hope you can save the date and join us in September. Get my virtual conference pass → + add this session to your conference scheduleMonday, September 27, 10:20AM - 11:05AM ET
I'm curious about what's been the most challenging aspect of implementing a CMMS on different companies.I've worked on many implementations, and there are many aspects that need to be well covered in order to achieve the success of the projects.There are lots of articles talking about CMMS success, but i'd like to hear about exerience of real users.Some of the ones I can think that might no be so common are:Too much information: very complex work orders that become cumbersome for the tech to complete Poor usage of the CMMS information: if there are no decisions made out of the information we enter into the CMMS, why even bother? Poor knowledge of the CMMS tool: if we don't know the CMMS in detail, me migh be missing many features that might make our life easier.I'd love to hear some thoughts
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