Fiix news

Building on our field inspection stories, where industry professionals just like you share their maintenance challenges, victories, and the perseverance that paved their path to success, we bring you part 2 of the interviews conducted at Fiix Forward!We hope these stories can spark inspiration for all Fiixers, regardless of where you are in your journey. Daikin ComfortJoel is an excellent motivator, successfully leading his team through the process and organizational challenges that come with new software.  Before implementing Fiix the team was challenged with incomplete data sets and manual parts tracking. This left them with huge gaps in reporting financial spending, making capital and maintenance planning hard.  Luckily Joel and his team found solace in the Fiix CMMS. He stressed that Fiix helped the team get into the habit of tracking things in the CMMS. He mentions that knowing everything about the machine, like how much time is spent on repairs, how many parts are being consumed,

Update: Congratulations to our five winners! We wish you the very best in crushing those 2024 Fiix goals!angelina.neumann Thelime cplette Nate.pettyneal RasmusBCan you believe it's been three incredible years since we kicked off this maintenance adventure together?Here’s what we’ve achieved as a community since 2020:   Together we’ve grown to 1890 members in 91 countries   Since inception, you’ve asked 408 maintenance questions in Help Others  Last year, we had 121 questions asked by members with 269 replies   Thank you to all our members for journeying with us over the past three years and making The Fiixers the welcoming and collaborative hub it is today.  To celebrate this milestone, let’s shift our focus from the past to the future. We want to hear about the challenges you’re excited to tackle in 2024 with Fiix by your side. Every response will be automatically entered to win some great birthday swag. Tell us about a problem you're eager to solve, a project you're enthusiastic

The new year brings with it time to reflect on our goals and priorities as maintenance professionals. Where does sustainability rank for you? It continues to grow as an important objective in many industries, and more maintenance teams recognize how sustainability can be good for both business and the environment.   To better support you on your quest for sustainable maintenance, this year we’re relaunching our sustainability user group.  It’s your dedicated space for discussion, news, and webinars on all the ways maintenance and sustainability intersect. Join the conversation and vote now to decide the future of our group!  

Fiix Forward 2023 is only two months away and we’re looking forward to gathering in-person with as many members from this amazing community as possible in Nashville, Tennessee from October 2-5. This year's conference is all about growing as a CMMS super user, so check out the freshly released Fiix Forward agenda for all the product sessions, hands-on trainings, and roundtable topics to start planning your on-site schedule.  Explore the Agenda Early bird pricing of $350/pass won’t last much longer, so act now to get your discount of over 40% off the regular price.  Get details & passes  See you in Nashville!  P.s. If you need your manager’s approval to attend, download this kit to help you get the green light. 

Fiix Forward, our annual user conference, is back again and we’re headed to Nashville, Tennessee from October 2-5!  Fiix Forward 2023 is all about growing as a Fiix super user. As the CMMS champion within your organization, attending this conference will help you ascend the “summit” of maintenance performance by: Learning new ways to use your CMMS from Fiix experts  Collaborating and swapping ideas with other users  Talking with industry insiders about how to evolve your maintenance strategy This live event is the perfect opportunity to level up the skill-building and relationships we create here in the community virtually by actually connecting with one another in-person!  Check out last year’s sold-out event to get a sense of what you can expect at Fiix Forward 2023.   Passes are now on sale! Space is limited, so book now to save your spot. Visit the Fiix Forward site to get more details. Get details & passes  For those requiring manager approval to attend, there's no better way

My colleague @Marc Cousineau is looking for some volunteers to share their CMMS experiences and insights for an upcoming campaign to help other maintenance teams who are researching Fiix.I know how many experts we have in our community so I am hoping we can get some takers to help him out. It’s pretty simple, he’ll ask you 2-3 questions and will record the session which should take about 15 minutes...unless you have A LOT of stories you want to share with him, then he’ll keep the camera rolling to capture it all 🎬 🎥 💥Respond to this thread by May 15👇 and he’ll reach out to you directly to book something based on your availability...and thank you so much for agreeing to help your peers begin to understand what is possible with Fiix 💙.

The month of January marks the two-year anniversary of The Fiixers community! It’s been a wild ride as we’ve grown from a simple vision to connect maintenance professionals to a dynamic community of over 1,500 Fiix CMMS champions in 137 countries.Thank you for being a part of The Fiixers!To celebrate, we’re holding a contest. Entering is simple. Just reply to this thread with your answer to the question: What was your biggest win with Fiix in 2022? Here are a few guidelines to help you craft your answer:What problem were you trying to solve?How was Fiix used as part of the solution?What was the result? How do you win?The three answers to get the most likes from other members will each win a prize pack, so be sure to get in there and 👍 the ones that made an impressive impact. We hope these answers also inspire other members with new ideas of what they can achieve using Fiix.Okay, with that out of the way, now on to the important stuff… the prize pack. We’ve got an assortment of Fiix br

The Fiixers is a perfect embodiment of the kindness and generosity of the holiday season. So, here’s the next instalment of the 12 Days of Maintenance to keep these good vibes flowing and show our appreciation for all that you do to make this community thrive all year round!Here are your final 6 stocking stuffers: Day 7: A quick refresh on Fiix’s Analytics tool  Day 8: A Fiix playlist (for when you need to hear something other than holiday music) Day 9: Conquer Maintenance backlog like a pro Day 10: Stay cozy with this Fiix fireplace (+Fiix Wins!) Day 11: Collect and act on maintenance data quickly: Maintenance Metric SOP  Day 12:  ‘Tis the season to celebrate 2022 milestones Click here to access.  From all of us at Fiix, we wish you and your family the very best for this holiday season…and here’s to even bigger and better things together in 2023!

As a show of gratitude for all of our members who showed up for one another in 2022 to share their CMMS knowledge and help other Fiix users we’ve put together a little holiday surprise. So, hopefully you have some downtime to check out the 12 Days of Maintenance. Here are your first 6 stocking stuffers:  Day 1: Four steps for designing work orders to get the data you want  Day 2: The ultimate maintenance gift guide  Day 3: How to get your maintenance project approved Day 4: Recommended maintenance podcasts Day 5: How maintenance teams can budgeting effectively during a recession Day 6: Treat yourself with these maintenance themed holiday recipes  Click here to access. We hope you find these stocking stuffers informative and helpful during this holiday season. p.s. - the final 6 stocking stuffers are coming on December 12th

This week we're shining the spotlight on Andrés 🔦. A fun fact about him is that he loves to bake bread 🍞. “A few years ago I felt all my work and hobbies involved a computer, and that I needed to be able to be good at something more tangible,” he said. “Baking bread is a great way to take a break, and something in your back pocket to contribute something great to any potluck without too much work.”Gluten aside, read on to get to know Andrés ⬇️.❓What motivates you?✨Having a challenge to solve. I tend to go down a rabbit hole whenever there is a question to answer, especially if it's something that people think can't be done but there’s still an optimistic "what if..." to explore.❓Tell us something fun that you do in your spare time.✨ I like fixing things. We recently bought a house and it feels like there is a never-ending list of small things to do, but if I can choose I prefer to work on fixing a bicycle .❓What do you love about your role/the work that you do?✨ Helping others get th

This week we're shining the spotlight on our Account Executive, Liam. A fun fact about him is that he’s a huge movie fan: his personal favorite is The Talented Mr. Ripley (we’re curious to hear yours – share it in the comments below).   Read on to get to know Liam. ➡️❓What motivates you?✨Working with an amazing and talented team leads me to constantly learn new things and grow as a Fiixer!❓Tell us something fun that you do in your spare time.✨ I’m an avid traveler and have been to 11 countries so far in 2022! ❓What do you love about your role/the work that you do?✨ As an Account Executive, I get to work with a wide range of customers and help them achieve maintenance success. This means always facing new and exciting challenges. ❓What has been your proudest moment at Fiix?✨ When I joined the AE team at Fiix, I had the chance to reflect on how much I’ve learned since starting as a SDR. I’m very proud of the skills and knowledge I’ve gained so far in my Fiix journey!

This week, we're shining the spotlight on our Senior Marketing Operation Specialist, Zhasmina. A fun fact about her is the photo you see above is her standing at Praça do Comércio in Lisbon, Portugal, this past summer. It was her first time traveling there, and she absolutely recommends adding Portugal to your travel bucket list! Read on to get to know Zhasmina. ➡️❓What motivates you?✨Learning something new and helping people.❓Tell us something fun that you do in your spare time.✨ Recently I really got into pilates/barre! These exercises strengthen my body and soothe my mind. ❓What do you love about your role/the work that you do?✨ I love to work with different teams across the organization to ensure that all of our marketing campaigns are executed flawlessly and on time. That way, I can get to know a lot of amazing Fiixers!❓What has been your proudest moment at Fiix?✨ I feel incredibly proud whenever a teammate says I made their job easier. It's the little things! 

This week, we're shining the spotlight on Caleb. This sales professional collects suits, used to do boxing & MMA, and likes to man the grill all summer long ☀️. He also used to teach swing dancing and still loves to go dancing (swing, waltz, tango, bachata)🕺.Read on to get to know Caleb. ➡️❓What motivates you?✨Learning new things, coming up with creative ways to tell a story or address a problem, and being part of the bigger picture. ❓Tell us something fun that you do in your spare time.✨ I love to grill and enjoy the outdoors with my wife and dog. It's a great way to disconnect and decompress after a busy day/week. We also love to travel to Europe to visit family. ❓What do you love about your role/the work that you do?✨ Everything. I love being able to talk to people everyday as well as the freedom of working in the office or at home whenever I want. The people here are great to work with and the company has an outstanding culture.❓What has been your proudest moment at Fiix?✨ My

This week, we're shining the spotlight on Michelle, our summer Customer Operations Intern and 4th year student studying computer science at McGill. She'll be taking a few exciting road trips this summer 🛣 and hopes one day to travel to all of the Great Lakes. She loves solving puzzles 🧩, can't live a day without Spotify 🎧 and enjoys trying local coffee roasters ☕️!Read on to get to know Michelle.❓What is something fun that you do in your spare time?✨I really like playing video games, especially those I can play with my friends! It’s a fun way to destress and have a lot of laughs with other people. Sometimes it can also bring me a new perspective on certain situations and issues. My recent favorite is Fall Guys, a battle royale with cute bean characters.❓What was your “I need to work at Fiix” moment?✨Having a supportive team that is always open to my questions, takes the time to answer them, and explains what I don’t understand no matter what it is.❓What is something about you that m

This week, we're shining the spotlight on one of our Technical Support Specialists, Helen. One thing she's passionate about is promoting and advocating for rescue/foster dogs 🐶. Helen says, "There are many ways of finding your furry friend, and this is a great way to help save a life/give back!" She considers coffee a daily necessity ☕, potatoes are her favorite food 🥔 and she hopes to travel to Asia and Europe.  Read on to get to know Helen. ❓What has been your highlight or proudest moment so far at Fiix?✨ Being able to attend TKO [The Kick-Off, an employee event at Fiix]. It was an amazing experience, and I got to meet so many amazing people! ❓Tell us something fun you do in your spare time or any hobbies you have. What do you love about doing these things?✨ I like to go on hikes and play volleyball; they are great ways to stay active and relieve stress. I also like doing home improvement projects because I am a hands-on kind of person. It's always satisfying to see the fruits of y

This week, we're shining the spotlight on Peter, our Customer Success Manager - Mid Market here at Fiix! To him, family will always be the most important thing in life, chicken wings will always be his go-to meal and he’d love to explore the culture and food in South America. ❤️Read on to get to know Peter.  ❓What was your "I need to work at Fiix" moment?✨ There were 2 major draws to Fiix! The first was that Fiix is a mission-critical software bringing innovation to an industry that still has lots of space to grow! The second is Kurt Wissent (Fiix’s Regional Business Lead in the EMEA Region) and how passionately he spoke about Fiix. When Kurt found out that I was in the market, he reached out to introduce me to Fiix and before I stepped into the virtual "doors" of Fiix I reached out to a friend and colleague who joined Fiix a month later! One thing that Fiix does extremely well is grow the company  through its network of Fiixers.❓Tell us something fun that you do in your spare time or

This week, we're shining the spotlight on Elizabeth Voss, Content Marketing Manager extraordinaire. She’s a storyteller whose growing and evolving career is rooted in creativity. She could not go a day without her kitten Mu, would love to visit Puglia, Italy, and says potatoes in any form are her favorite food. Keep reading on to learn more about her! ❓ What is something you are passionate about?✨ I am passionate about people. I love getting to know how different people approach problems, how they come to a solution and just understanding their thought processes. ❓ Tell us something fun that you do in your spare time ✨ I make jewelry. The thing about making jewelry is that it doesn’t need to be perfect there is no right way to make a necklace or earnings. It helps me unlock a creative part of my brain that is free from rules or instructions, and the best part is I get to wear my creations afterward. ❓ What was your “I need to work at Fiix” moment?✨ I knew I needed to work at Fiix when

We are picking back up our Fiixer Friday series, this week, we're shining the spotlight on Christopher Martin Choy, Implementation Consultant and avid traveler. ✈️❓ What is something about you that might surprise people?✨ I love to forage for wild edibles in the summers here in Ontario! Better than getting them at my local grocery store. 🫐❓ What has been the highlight of your time at Fiix?✨ Walking into the office and meeting some of my teammates was a huge win. We were able to connect in-person after a long stretch of only Zoom meetings. The abundance of awesome snacks and the coffee machine didn’t hurt either. 🏢❓ What do you love about your role/the work that you do?✨ Managing all phases of the project lifecycle is a challenge that keeps the role fun and exciting. The different industries and client personalities that we interface with can make things difficult at times, but that’s all part of the game. 🔧❓ What motivates you?✨ Truth and knowledge!❓ Aside from necessities, what one

We officially opened our community doors in January 2021 and to celebrate our 1-year anniversary we are sending a pair of Fiix pint glasses to the first 25 members who share their favorite moments of being part of The Fiixers!   During our first year, we’ve truly enjoyed connecting with many of you as we collectively built a space where we can collaborate, share and learn from each other. Here are a few of our favorite things:  👋 Seeing new members join each week and learning about each of you through your profiles and posts in our welcome thread. ⭐️ Watching you share your Fiix knowledge with each other! You’ve posted over 200 questions in our Q&A forum and are answering each other’s questions over 90% of the time…a stat that puts The Fiixers in world-class community status! 📸 Spotlighting 8 members in our webinar series. A heartfelt thank you to @jmorgan1 @Chowe @JOY @JasonStokes @Tdufton @ryanr @JayHampton @daaroe for sharing your Fiix experiences (…and we are pumped to le

Keeping things running is a non-stop job. And it’s easy to see all the breakdowns instead of all your progress. That’s why as the year comes to a close a few of our Fiixers have some words of encouragement. We hope our pep talk reminds you to take a step back and reflect on all you’ve accomplished with your maintenance program this year before leaning in to keep planning your big ideas for 2022.  To help you with those big ideas, 🎁 unwrap our package of handy templates 🎁 and make 2022 a great year for your maintenance teamThe package includes:A template for establishing goals, KPIs, and metrics for your maintenance team. A checklist of activities to help you purchase, organize, and track parts and supplies so you can cut costs and boost efficiency. A template to design a maintenance budget from scratch and track all your costs. A presentation template to build a case for your next big maintenance project so you can secure budget and buy-in. A framework to prioritize deferred maintena

And see @Justine Rae and I wear some silly hats to get into the festive spirit    Read our holiday message instead @Justine Rae: Hello everyone. As 2021 winds down, Christa and myself wanted to take a moment to thank all of you for helping make our first year in The Fiixers community such a success. We've accomplished a lot together in the past 12 months and really appreciate each and every one of you who logged on and got involved.@Christa Brown: Already our community is over 1000 strong with new members joining each week. It's been so  inspiring to see how you're showing up for one another, sharing your experiences and how you do things and Fiix. Over 90% of the time, member questions are being answered directly by other members! Which means we're learning too. Because we all know that there's more than one way to do things in Fiix. So sharing our collective knowledge and learnings with each other is really valuable. It's one of the main reasons that we launched The Fiixers. We also

The checkered flag has waved and all the champagne has dried up from this year’s conference. Thanks to everyone who joined us for the live sessions to ensure Fiix Forward 2021 was a podium finish! Please take a few minutes to share your conference feedback (good, bad, and indifferent) to help us improve our performance for future events. You can now access all 16 hours of virtual learning, across 20 educational sessions with 25 expert speakers, by simply visiting this page →  

We understand that your world is fast-paced and you can easily get called away from your computer at a moment's notice. So, if you’re unable to attend any of our live webinars, you can always catch up on what you missed with our on-demand versions.  Quarterly Fiix Roadmap Fiix continuously updates and enhances features and functionality based on customer feedback to help you get the most out of your CMMS. Our Quarterly Fiix Roadmap webinars will let you know what’s coming next so you can plan ahead for implementing these new capabilities. Tools of the Trade Our Tools of the Trade webinars will uncover some handy tips & tricks that you can apply right away to get ‘er done with less effort. These webinars provide practical guidance on expanding your Fiix expertise so you can keep navigating your CMMS like a pro. In Conversation Our In Conversation webinars will spotlight a member from The Fiixers community and chat with them about how they are making an impact to celebrate, educate,

We know your calendars fill up quickly so we’re excited to announce that Fiix Forward 2021, our annual user conference, will be taking place Monday September 27 & Tuesday September 28, 2021. We’re going virtual once again, featuring 20 educational sessions and 25 expert speakers over two action-packed days of learning, sharing ideas, and networking with hundreds of other maintenance professionals. All the sessions are available at no cost to ensure you keep building your skills and unlocking more CMMS value. This year it’s all about how maintenance drives performance...Watch the video below for more details ⤵  On your mark, get set, go!REGISTER NOWP.S. Please share with your teammates so they can register too 😉