News & Updates

This week, we're shining the spotlight on Isabel, Account Executive, who grew up in the US but has now acquired the Canadian “I’m sorry”.❓ What made you decide to work at Fiix? What has been the highlight or your most proud moment since starting at Fiix? ✨ I decided to work at Fiix because it aligned with my values personally and professionally. I love how much opportunity there is in the market for Fiix and the value this brings to our customers. The company being a B-corp was also amazing for me.❓ What motivates or drives you?✨ 
I am driven by the new world for women in the workplace. It wasn't too long ago when women were defined by their role at home or for the family. It limited the career options and pay we could get. We have a new generation of people now coming into the workplace and I believe the actions of everyone help create a world where gender/race doesn't matter. No one can do it alone so I gear my actions and career to help create that equality.❓ Tell us something fun t

This week, we're shining the spotlight on Phillipe Barbosa, Senior Software Developer and loving Dad.❓ What's your favourite memory or experience you've had since joining Fiix?✨ My first week at Fiix is definitely one of my favourite memories... The people were so friendly, so nice to me that I was almost shocked. After that week, I was sure that I made the right choice joining Fiix.❓ What made you decide to work at Fiix?✨ I received a message from Tham asking if I was opened to new opportunities. When I checked the Glassdoor score for Fiix and saw where the office was, I realized that it would be a great opportunity for me and my family. In the end, I really enjoyed the culture of the company. It was maybe one of the first times I had contact with a company that looked at me not just as a resource, but as a human being.❓ Tell us something fun that you do in your spare time or something interesting no one knows about you.✨ Now that I have a daughter and I don't have a family in Canada,

This week, we're shining the spotlight on Lily Li, Account Executive, who cares about making a positive social impact and motivating other women in traditionally male-dominated fields. ❓ What made you decide to work at Fiix?✨ A combination of things: I wanted to be part of a rapid-growth company that would also have a positive social impact within the community that it serves. When I found out that Fiix was a B Corp, instantly I knew that I wanted to get to know Fiix a bit more!❓ What motivates or drives you?✨ I'm motivated to be a trailblazer for women in the workplace, especially in roles and markets that are traditionally male-dominated. I've been fortunate enough to have some amazing mentors (both men & women) who have guided me throughout my career so far to be unapologetically me. I love the energy that being on a team brings -- when everyone is working towards the same North Star 🌟.
❓ Tell us something fun that you do in your spare time or something interesting no one knows

This week, we’re shining the spotlight on Leo Tang, DevOps Engineer. He is a give-me-a-coffee-in-the-morning-so-I-can-get-stuff-done person ☕️, that loves summer ☀ and longs to get a furry friend 🐶🦴, but will settle for the Fiix-dogs Slack channel for now (where Fiix employees share pictures of their best friends).❓ What was your "I need to work at Fiix" moment? ✨ I met the Fiix product team at an offsite event shortly before I started. I asked the question "Is a hotdog a sandwich?" 🌭 and a few of us got into a very lengthy well thought out debate on the topic. That was when I knew Fiix would be a great place to work.  ❓ What do you love most about the work that you do?✨ Even though I have a very technical role, I like that there's a human aspect to it. How do I provide a solution that solves a problem but also has lower barrier to entry and ease of use.❓ What is something interesting that no one knows about you? ✨ I really enjoy hate-watching movies 🎥. My argument has always been

What does maintenance have to do with sustainability? A lot (they’re literal synonyms). But the bigger question is, why the heck should we care? Our Sustainability and Social Impact Manager @katie.allen explains it all down there and right here  https://bit.ly/3q8GZw4  After you take a walk with Katie, why not jump over here and join our Sustainability group forum (click the blue “Join group” button to subscribe).In this group, we discuss the social, environmental and economic impact of maintenance practices. If you’re just starting to connect the dots of how maintenance contributes to sustainability and you have more questions than answers, this group is for you. If you have your own best practices to share, this group is also for you. Engage with your peers to ask questions, challenge your assumptions, and spark conversations about what sustainability means and how businesses can be a force for positive change.

The quickest path to finding your solution is starting with The Fiixers search tool 🔎  The search tool auto-populates all articles and posts related to your question so you can: See if your question has already been asked and answered -- your solution may already be in that thread! Identify which Help Center articles and/or training resources have the information you need.   Not the case? Then, it’s time to ask. The above guide ☝️ explains the 3 different support options available and which one to choose depending on your type of question.Fiix Support: This doesn’t seem right, is this functioning correctly? Customer Success Manager: How do I configure or customize this feature or request a new feature? The Fiixers Community: How are other Fiix users doing this? 💡 The Fiixers Community Tip: Select only one support option. The Fiix team will reroute your question to the right owner if needed and most importantly it helps speed up our response time!

We couldn’t resist jumping on this bandwagon. This popular zoom fail has us all laughing at Fiix this week. Here’s our best caption...“No Judge, that’s not a spare part behind my back.” Now it’s your turn 

This week, we're shining the spotlight on Nelson Mark. Nelson is a Senior Scrum Master.❓ What's your favourite memory or experience you've had since joining Fiix?✨ One of the more memorable experiences was someone adding me as a custom emoji on Slack.  Haha! (I suppose there are some Nelsonisms that can be reflected with an emoji.❓ What is one thing you miss now that you are not working in the office?👨‍💻✨ The 3rd dimension when interacting with people, which allows one to delve into the conversation, be it a strategic planning session, to a heated discussion over lunch, to what’s happening in the world.❓ Tell us something fun that you do in your spare time or something interesting no one knows about you?✨ I create home videos as a hobby, and have a few different cameras such as sports cameras, stabilizers, etc. 🎥 .❓If Fiix organized a talent show, what do you think you would do?✨ I’d probably geek out on cars more than show off a talent TBH.❓What is your dream car to own? Does this

This week, we’re shining the spotlight on Grace Yu, Lead Developer for our Applied AI team. She is an early bird that enjoys sipping a warm cup of tea ☕️, watching hockey 🏒& indulging in anything delicious 🍝🥙🍕! ❓ What was your "I need to work at Fiix" moment? ✨ I decided to work at Fiix the moment I got a heart-felt warm welcome message and video from the team before I joined. Definitely it's the company culture and the friendly working environment where everyone is respected. 😊❓ What do you love most about your role?✨ What I love most about the work is endless opportunities to get the product better and better.❓ What is your favourite thing to do on the weekend? ✨ I enjoy cooking with my husband and trying different recipes. 👩‍🍳❓ What is something fun that you do in your spare time or any hobbies that you have. What do you love about doing these things? ✨ I like baking and share it with family and friends. It's fun to try different recipes.🧁🍪 

 This week, we’re shining the spotlight on Meraj Imani, Manager of Product Management. He is a night owl that loves getting outdoors for a good cycle session 🚴‍♂️ fuelled by a good cup of coffee ☕️ (jet fuel’s cooler cousin), watching soccer ⚽️ and enjoying a plate of jerk chicken with rice and beans! ❓ What was your "I need to work at Fiix" moment? ✨ When I learned about how Fiix approaches Product Management. We do it the way it should be done! ❓ What motivates or drives you? ✨ It is especially motivating when a user tells me a solution we built for them has made their life easier! We get a lot of it here at Fiix 🛠.  ❓ What is something interesting that no one knows about you? ✨  During my teens I was a nationally ranked show jumper 🏇.❓ What is something fun that you do in your spare time or any hobbies that you have. What do you love about doing these things? ✨ My partner and I have taken to winter hiking. It's a great way to get some exercise outdoors during this season. And we

Calling all music fans… We’re building a playlist for all the maintainers of the world and we need your help!  The Fiixers Playlist on Spotify  What are YOUR song suggestions where the title or lyrics are a play on maintenance, repair, fixing, or tools? Do you whistle while you work? What helps you get ‘er done? Sing when nobody can hear you on your commute? What pumps you up for work?  Pop your suggestions in the comments and we’ll add them to our playlist

When we use a product in our daily work, at some point, we've all had a moment where we think, 'wouldn't it be great if…’ and then you want to share that idea with someone who also gets it!This Wish List forum is designed to capture this “blue sky” brainstorming so you can collaborate on your dream CMMS features and see how other members can also benefit from and expand on your ideas. These 3 steps will guide you on writing a clear and concise Wish List idea: 📝 In your post title, concisely describe a single problem you’re trying to solve. 💡 The Fiixers Community Tip - check the related topics that appear to see if your idea already exists and then click to add your thoughts and upvote on the existing thread.In the content section, briefly explain how things work right now, highlighting the pain point you wish to solve. To wrap up, in a single statement at the end, describe the benefit and value to your team and/or organization, which a solution could deliver. Make sure you select th

This week we’re shining a spotlight on member @ryanr who recently shared his big plans with us for improving maintenance efficiency and asset performance at his company, an Oregon-based wholesale tree grower. If you think the idea of pulling data from decades-old equipment seems like a long-shot, Ryan agrees that “it seemed like a very far-fetched idea at the beginning...but then I realized it was a lot easier than I thought”. Thank you @ryanr for sharing this lesson with us! Listen to our full interview with Ryan to learn how his maintenance team is merging new technology with an old-school farming industry 🚜 🎧 The Maintenance Management Podcast with Fiix: Conquering binders, breakdowns, and big change with Ryan Robinson Or read the case study to learn how Ryan and his team went from hundreds of binders to 50% more scheduled maintenance, less idle time, and faster reporting. 📖 Fiix Case Study: How one maintenance team saved hundreds of labor hours with Fiix “Setting up MachineMax a

Here’s our best caption...“When equipment fails on a Friday afternoon just before going home”.  Now it’s your turn

This week, we're shining the spotlight on Jason Afara, Solutions Engineer from a whole family of engineers 🛠.❓ What made you decide to work at Fiix?✨ Fiix gave me an opportunity to leverage my experience from manufacturing to support customers across the world. In this position, I believe I am able to support people and their maintenance teams make a significant impact on their businesses.❓ What has been the highlight or your most proud moment since starting at Fiix?✨ A highlight of mine at Fiix was travelling to Saudi Arabia and the United Kingdom in 2019 🌍.❓ What motivates or drives you?✨ Continuing to get better each day, finding the small changes that can eventually lead to a major impact.❓ What made you interested in becoming an engineer?✨ My dad, and 2 older brothers have chemical engineering degrees as well. I was fortunate in my position (as the youngest) to see the success and opportunities they were given with that degree. Luckily I enjoyed and was good with math and scienc

This week, we're shining the spotlight on Frank Emery, Senior Product Manager for the AI team. Many of you already know Frank as the face of Fiix Foresight so here’s a little more about him that you may not know.❓ What made you decide to work at Fiix?✨ The Applied AI project Fiix was working on was extremely unique, I hadn't seen the same approach taken at any other companies in Toronto and I wanted to get in on the ground floor 🛠.❓ What has been the highlight or your most proud moment since starting at Fiix?✨ When we got our first POC out into production, proving out that our AI tools would work.❓ What motivates or drives you?✨ Doing what people say can't be done, solving problems that people say are too complex or too hard to solve 🤔.
❓ How do you think introducing AI into our product will help transform the maintenance industry?✨ As I always tell people, the goal of AI in maintenance should be to make things "easy"; when we’re successful AI should be acting as an aid to the alread

This week, we're shining the spotlight on Niv Bamal. He is the Lead Developer on Team Sirius and has been at Fiix since 2016!❓ What made you decide to work at Fiix?✨ A recruiter reached out to me on LinkedIn about a startup that built software for the maintenance domain. Fiix was a young company at the time and did not have much presence on LinkedIn but the idea of building a sustainable world by taking care of crippling infrastructure drew me to it. The tipping point for me to join Fiix was the final interview with co-founder, Daryl, where he shared the ambitious goal of building a cloud platform that will set the stage for modern day artificial intelligent maintenance software. We did not have an AI team then. Boy am I glad I made that decision!❓ Tell us something fun that you do in your spare time?✨ In my spare time I like to read, cook, hike, bike, play ball with Arya and I am also learning to play the ukulele 🚴‍♂️🎶.❓ What is are you doing for your mental health at this time?✨ En

This week, we're shining the spotlight on Michael Onabolu, Business Development Rep & musician extraordinaire! What motivates or drives you?  My drive comes from my desire to make a change in the world, in myself, and inspire others to do the same while pursuing their passions. My passion is to impact the world through my actions and my music .Tell us something fun that you do in your spare time/ any hobbies that you have! I love making music. I spend a lot of time writing and recording songs. I also get involved in self-improvement groups like Circle Up and Our Better Selves to always strive to be the best version of myself, and help others be the same 🧠.What is something interesting no one knows about you?  I love anime. Don't watch as much of it lately, but I love the anime/manga culture.Are you an early bird or a night owl? Why? Night owl . I usually can't sleep and will end up hearing lyrics in my head that I've got to write down or record somehow.What made you decide to work

Your Fiix Community Team will be slowing down for the next two weeks with the intention of performing some preventative maintenance on ourselves to recharge and refocus for 2021 🧠 💪 . We understand that not everyone (especially those in maintenance) will get to completely step away. Thankfully, the light in our online community is always on 💡 to keep helping each other.We’ll be back with vigor (and full of cookies and eggnog) to bring exciting new programs in the new year!Until then, on behalf of the entire Fiix Community Team, we wish you a safe and happy holiday season.

Are you ready for this...we’re heading for Industry 5.0...connecting man and machine The 5th industrial revolution “...is all about connecting man and machine — that is, collaboration between humans and smart systems. Depending on who you ask, Industry 5.0 is either on the immediate horizon, or it’s already here, its arrival accelerated by the onset of the COVID-19 pandemic”. Beyond the new buzzword, this article claims the following 11 trends will dominate manufacturing in 2021Employee Safety Becomes a Top Priority IoT is (Still) THE Big Thing Predictive Maintenance Keeps Production on Track Shifting Focus from B2B to B2C Manufacturers Plan Their COVID-19 Exit Strategy A New Approach to ERP Manufacturers Gain Greater Visibility into Big Data VR & AR Support Touchless Service Model 3D Printing Makes Production Faster & Cheaper Manufacturers Reevaluate Shoring & Sourcing The Job Market Remains UncertainRead the full articlehttps://global.hitachi-solutions.com/blog/top-manufa

This week, we’re shining the spotlight on Roopali Bagaria, Implementation Specialist! She is a night owl that loves tea, watching basketball and has a sweet spot for Tiny Tim’s donuts 🍩❓ What was your "I need to work at Fiix" moment? ✨ Before interviewing with Fiix, I looked up the company website and was FLOORED by it's dedication and desire to focus on the environment 🌏 and its people. I knew from that moment on, Fiix was something I needed to be part of! It always had and continues to have a big picture focus 🌠.  ❓ What do you love most about your role/ the work that you do?✨ Being part of Professional Services has been really exciting! Not only have I been fortunate enough to build amazing client relationships but also the ability to travel across the world including Germany and Scotland✈️ .❓ What motivates or drives you?✨My family and amazing husband 💕❓ What is something interesting that no one knows about you? ✨ I'm a major MICRO organizer, even before Home Edit was cool 😉  

You’ll start to see many Best-of-2020 lists this time of year -- but where else can you find a the top maintenance podcasts of 2020? We’ve got you covered 👍 There was a lot to talk about in 2020 A global pandemic. A shifting, often shaky economy. Elections and uprisings. New technology, new ideas, and new ways of working.And, there was no shortage of podcasts discussing these fresh challenges as well as revisiting old debates.The appeal of podcasts is obvious  You can listen and learn from pretty much anywhere, and often multi-task, whether that’s on your commute, while cooking, or exercising. That makes podcasts the perfect way to listen to stories of people in the industry and learn strategies for improving, both on the shop floor and away from it.Nine of the very best maintenance podcast episodes of 2020 My colleague, @marccousineau, has put together a must-listen playlist in this blog.Here’s a teaser of my personal top ③ from the list, in an effort to entice you to go check out th

MILWAUKEE November 17, 2020  Rockwell Automation, Inc. (NYSE: ROK), the world’s largest company dedicated to industrial automation and digital transformation, today announced that it has entered into an agreement to acquire Fiix, a privately-held, AI-enabled computerized maintenance management system (CMMS) company. Fiix, founded in 2008, is headquartered in Toronto, Ontario, Canada.As the number of industrial connected assets multiplies, the ability to gain insights from maintenance operations is becoming increasingly important to a manufacturer’s ability to gain competitive advantage. This insight enables another level of productivity in addition to the core automation.Fiix’s cloud-native CMMS creates workflows for the scheduling, organizing, and tracking of equipment maintenance. It connects seamlessly to business systems and drives data-driven decisions. The company’s revenue grew 70% in 2019 with more than 85% recurring revenue. Fiix has more than 2 million assets under management

This week, we're shining the spotlight on Princie Reza, Customer Success Manager & song writing-watercolour painting - pro knitting - plant parent🌟❓Tell us something fun that you do in your spare time/ any hobbies that you have.✨During my spare time, I like to make watercolour paintings 🎨. I also enjoy learning and recording acoustic covers of my favourite tunes 🎵. Recently, I started a plant family of 9 (...and counting) 🌱🌱🌱🌱🌱🌱🌱🌱🌱. Once in a while, I’ll dabble a bit in photography as well. I like to take photos of my friend’s dog on hikes (she's in one of the pictures) 📸. I knit too 🧶. The great thing about having so many hobbies is that I’m never bored!❓Are you an early bird or a night owl? Why?✨I’d say that I’m an early bird. I like to wake up with the sun. I find that this is when I am the most productive 🐦.  Once in a while, I enjoy being a night owl too. That's when I am the most creative 🦉.❓What motivates or drives you?✨Curiosity and my obsession with self-im

TORONTO, CANADA November 10, 2020 Fiix Inc. and Optimum Fleet Health have announced a new partnership that will help companies track the performance and condition of fleet vehicles in real-time, build a predictive maintenance program that can spot and prevent failure on those vehicles before it happens, and maximize resources across maintenance and operations teams. “Every business is different and shouldn’t be confined to tracking, sharing, and analyzing asset and maintenance data in a certain way. That’s why Fiix is giving control back to companies with its expansive list of vetted partner solutions. Organizations can choose the systems that work best for their workflows, workforce, and business goals, and connect them to a powerful maintenance management platform that extends their capabilities without spending lots of time or money,” says James Novak, CEO of Fiix. Integrating Fiix’s AI-driven maintenance management platform with Optimum Fleet Health’s Optimum VRx predictive mainten